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Check in took long time. No place to sit due to group tour while waiting for check in

Great room but no so good staff, poor execution of check in & out procedures

The staff who assisted on check-in was unprofessional. I was standing in front however, she was distracted by other colleagues and did not attention to the customer. It was quite disappointing. Other than that I was pretty satisfied with staying at Carlton City. Breakfast was good though it was ...

Handy to Chinatown and public transport. Quiet and very clean; good shower. The 'Handy' mobile phone was just that. As everywhere else we had been staying, the bed had a doona; we find these too hot but it was easy to remove the padding and sleep under only the sheet envelope. The lighting level ...

Well designed and comfortable room. Just what we needed for one night.

The staffs is exceptionally helpful. She even help us with reservations. The hotel is very close to chinatown mrt station but not too close to chinatown itself. Hence it can get very noisy near chinatown.

I liked the unique room layouts and projectors in place of normal televisions. The location was right in the heart of Chinatown and super close to the metro station.

Difficulty in getting a taxi

Great location 100 meter / across from Tanjong Pagar metro station. Two transfer from airport under $3. 5 minute walk to Buddhist toothe temple and Chinatown. Nearby reasonable market and food court. Pretty quiet and safe neighborhood