very modern building, very good swimming pool, sky lounge
Chung Pun
於 2023 年 8 月住了 2 晚
6/10 一般般
Chi Man
2023年7月14日
The check in was slow and the front staffs seem inexperience. Overall the room is small and not as grand as the photos
Chi Man
於 2023 年 7 月住了 2 晚
8/10 不錯哦
Yuki
2024年5月9日
喜歡:整潔度、員工素質和住宿環境和硬體
Yuki
於 2024 年 4 月住了 3 晚
10/10 有夠讚
Michael,HOPE ISLAND
2024年5月3日
喜歡:整潔度、員工素質和住宿環境和硬體
One of the best hotels I have stayed out. Service was exceptional
Michael
於 2024 年 5 月住了 1 晚
4/10 不太好
Limin
2024年5月2日
喜歡:住宿環境和硬體
不喜歡:整潔度和員工素質
Was very disappointed with the service offered by the property. Understand that I booked with Expedia which is a third-party website, was shocked that Pan Pac Orchard does not recognise my Platinum Elite member at all. None of my membership benefits was offered.
Check-in was long, had to carry my heavy bag and wait. Took my keys and the keys did not even work in the lift. Had to wait again to get my keys to work.
Water filter had some issues and I drank non-purified water. Tap water was clearer than their filtered water.
Very disappointing experience as compared to the first time I have stayed at the property.