Resorts in California

"Hot tub was cool, no working fridge, no microwave available, hair in the bathtub. "

"Delayed check in. Had to wait over an hour after check in time 3pm. Got room key after 4pm. Check out was at 12 noon, room wasnt available but several people were rooms were checked in immediately. Requested convenience fee and valet parking to be refunded. This is how they treat gold status with complementary room upgrade. Never staying there again. Management was emailed without response. One thing positive is literally across the street from LA live"

"Had trouble with internet."

"Very nice hotel in a great location. I would definitely stay there again."

"This place may be themed like a castle, but it's certainly not fit for a king. With musty smells, bugs in the bed and shower, holes in the walls, and old food on the furniture, we were ready to pack up and leave mere minutes after our arrival. When we asked for a refund, so that we could leave and find another hotel to book at 9:00 at night, we were told we would be given a better room, and comped the daily parking fees. Come to find out, when checking out 2 days later, there was "no record" of this situation documented by the shift manager who made these promises. The employee who completed our check out said he was the supervisor, and yet, couldn't resolve the issue without documentation. Parking was a nuisance, the pool wasn't open according to the hours listed, the "game room" was all extra cost... Not at all what we expected. Save yourself the headache, and the mess, and find yourself another hotel. This place will take the magic right out of your Disney trip. "

"Pool seating was less than expected during a holiday weekend. Only water fountain refill station was in the gym. "

"Clean room, good internet & good breakfast. Shuttle service to airport not as advertised. "

"parking is very expensive and breakfast is very so so, and I won't stay it again"

"Dog track of a hotel. Not sure how this is rated 4 stars. Old run down rooms that smell like mildew, things falling apart, rust, and damaged. "