The reception service at Carmocha restaurant is poor. They do not inform customers of available meal times in a timely manner, which not only causes waiting time but also results in poor service. It's terrible!
Feng
於 2024 年 10 月住了 1 晚
10/10 有夠讚
Shih-Yun
家庭旅遊
2024 年 8 月 1 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Shih-Yun
於 2024 年 7 月住了 1 晚
10/10 有夠讚
?
2024 年 7 月 17 日
?
於 2024 年 7 月住了 1 晚
10/10 有夠讚
WEN
2024 年 5 月 31 日
WEN
於 2024 年 5 月住了 1 晚
2/10 很糟糕
HUIWEN
親子旅遊
2023 年 7 月 20 日
喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
I booked for two bed one night. When I checked in they told me my room was unavailable. They can only offer me a queen bed with a very uncomfortable sofa bed. Honestly, the soda bed is very very very uncomfortable. The air condition was not work about 5 hours until 9:30pm the technical people came for fix. The cotton package was opened already. Felt upset. Because We paid around $400/per night.
HUIWEN
於 2023 年 7 月住了 1 晚
8/10 不錯哦
Sharon,Temple City
2025 年 8 月 6 日
喜歡:整潔度
Did the job. It was comfortable albeit a little dated. Their attempts to remodel and update are appreciated, but it still showed its age. Fun stay with the water park and lazy river… that’s was the highlight!
Sharon
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Mai
親子旅遊
2025 年 8 月 6 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This hotel is amazing for families to enjoy all the water amenities at the hotel overall accessible to other outdoor activities.
Mai
於 2025 年 8 月住了 1 晚
10/10 有夠讚
Joanna
情侶出遊, 團體旅遊, 家庭旅遊, 親子旅遊
2025 年 8 月 5 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The Resort is beautiful only issue the pool is very overcrowded and pool area needs to be more clean
Joanna
於 2025 年 8 月住了 1 晚
10/10 有夠讚
Valentin
親子旅遊
2025 年 8 月 5 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
5th year in a row and all was great!
Valentin
於 2025 年 8 月住了 2 晚
10/10 有夠讚
Zhanna,VAN NUYS
家庭旅遊
2025 年 8 月 5 日
喜歡:設施服務
Amazing place
Zhanna
於 2025 年 8 月住了 2 晚
10/10 有夠讚
Angel
2025 年 8 月 4 日
喜歡:整潔度、員工素質和住宿環境和硬體
Great team
Angel
於 2025 年 8 月住了 2 晚
8/10 不錯哦
Jose
2025 年 8 月 4 日
喜歡:設施服務
Loved it
Jose
於 2025 年 8 月住了 1 晚
10/10 有夠讚
Diana
家庭旅遊, 親子旅遊
2025 年 8 月 4 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Kids loved it!
Diana
於 2025 年 7 月住了 1 晚
10/10 有夠讚
armine
2025 年 8 月 4 日
喜歡:整潔度、員工素質和住宿環境和硬體
Extremely happy with our stay!
armine
於 2025 年 8 月住了 3 晚
8/10 不錯哦
Angeline
家庭旅遊
2025 年 8 月 4 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Angeline
於 2025 年 8 月住了 2 晚
6/10 一般般
Nahal
家庭旅遊
2025 年 8 月 4 日
喜歡:員工素質
不喜歡:整潔度和設施服務
The room was not vacuumed, the bathroom was very dirty around the edges, and countertops had marks on them. The dishes at the breakfast buffet (specifically the glass cups for the yogurt) were all dirty or stained or had marks on them. The food at the breakfast buffet was horrible - one chef making scrambled eggs with a long line, food in the buffet dishes looked like sludge, and the options were sad.
For the price we paid, I was quite unimpressed by the attention to detail. I also felt bad for the staff as it appeared they were understaffed everywhere. It took them almost an hour to get a toothbrush delivered to our room.
Nahal
於 2025 年 8 月住了 2 晚
10/10 有夠讚
Cristina
家庭旅遊
2025 年 8 月 4 日
喜歡:整潔度、設施服務和住宿環境和硬體
The hotel was recently remodeled, the rooms look great, the best part is the outdoors, pools, outdoor dining, outdoor seating, outdoor swimming options.
Cristina
於 2025 年 8 月住了 2 晚
10/10 有夠讚
jaime
2025 年 8 月 4 日
喜歡:整潔度、員工素質和住宿環境和硬體
Nice
jaime
於 2025 年 6 月住了 1 晚
6/10 一般般
Margo
家庭旅遊
2025 年 8 月 3 日
The room was nice. The property was basic. The pool area was so crowded. You don’t have to be a hotel guest to use the pool. This made for a very crowded pool area and many people there just to drink.
Margo
於 2025 年 8 月住了 1 晚
10/10 有夠讚
Debra
親子旅遊
2025 年 8 月 3 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everything is amazing. The only thing i didn't like was the pool chairs. They are hard to get out of. The colorful ones are way easier to get out because of the arm rest! But other then the one thing, we love this place. I tell all my friend with kids to go to the amazing place.