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"Glenda was extra helpful."

"We really love this hotel and had an excellent stay over a long weekend. Room was clean, bed was comfy, the customer service folks were helpful and friendly. Family owned and operated for almost 100 years! Will definitely stay here any time we are in SF."

"The woman who checked me in was especially friendly, efficient and thoughtful... Give her a RAISE!"

"Great people (especially greeting outside and send off— STAFF COULD NOT BE WARMER! :) - Room: closet light broken so couldn’t see clothes and step up into room meant room service drop off and pick up was a bigger deal than it should have been if the roll-in cart could have would have been able to be used - overall, I would stay again based on staff, grand dame hotel and location"

"Loved the breakfast and great location. "

"Such an amazing hotel, everything about it. I will stay here every time I am in San Francisco."

"The staff was exceptionally friendly and helpful, and that definitely makes the difference between an enjoyable stay and a poor one. I look forward to staying here again the next time I visit San Francisco!"

"Very great experience!! And amazing staff !! "

"Easy check in, a little out dated but was a good stay. They have a restaurant bar which is very convenient "