上蒙克萊 5 星級飯店

「法式的服务态度很热情。餐厅有点老，但很有历史感。」

「It is very rare to find such a wonderful accommodation in New York. I have been to New York several times and this was the best one I have ever stayed in.」

「Staff are very nice persons. Whenever I need any travel information, they actively give advice. Rooms are clean and comfortable. Location (close to China Town) is good and convenient. There are several subway lines nearby. I like this hotel and would like to recommend it to friends. ^_^」

「Room Service非常糟糕 備品第一天就沒有補足 浴巾第二天也沒有整理乾淨 雖然有提供電子客房服務預約而且預約成功後顯示20min就會到達卻一點都不是這麼回事（根本沒有用） 」

「Great room, location and hotel!」

「Nice room with spaces and good location.」

「Todo el personal excelente las habitaciones excelentes y las instalaciones excelentes 」

「的確是高級酒店，設備，設計，有自己的風格，不過服務不是不好，各有各工作，要找到適合的部門做適合的事。」

「Room too small」

「The staffs members are very nice and friendly. They allow early check-in as my flight arrived earlier than expected. They would answer all your questions with a friendly and welcoming smile. 」

「喜欢酒店的地理位置，以及设计风格，人性化的服务。」

「The room was perfect and the front door man is the nicest! See you all soon!」