Refinery Hotel

5.0 star property
Luxury hotel, walk to Broadway
VIP Access

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Refinery Hotel

Photo gallery for Refinery Hotel

Terrace/patio
Exterior
Deluxe Room, 2 Queen Beds | Frette Italian sheets, premium bedding, down comforters, minibar
2 bars/lounges, lobby lounge, rooftop bar
Bathroom sink

Overview of Refinery Hotel

9.0

Wonderful

Popular amenities

  • Breakfast available
  • Parking available
  • Laundry
  • Housekeeping
  • Room service
  • Pet friendly
The price is NT$7,243
Price available on 2024/3/31

Explore the area

63 W 38th St, New York, New York, NY, 10018
  • Popular LocationCulture Espresso1 min walk
  • Popular LocationHerald Square4 min walk
  • Popular LocationTimes Sq. - 42 St. Station4 min walk
  • Popular Location5th Avenue4 min walk

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Sign in to view eligible discounts and perks. More rewards for more adventures!

Room options

Atelier Executive Suite

  • 12 Ping (40 square meters)
  • Sleeps 2
  • 1 King Bed

Studio, 1 Queen Bed

  • 7.03 Ping (23 square meters)
  • Sleeps 2
  • 1 Queen Bed

Studio, 1 King Bed

  • 7.87 Ping (26 square meters)
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds

  • 11.24 Ping (37 square meters)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the neighborhood

New York

Refinery Hotel is located in Manhattan, a neighborhood in New York, and is near a metro station. 5th Avenue and Times Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Central Park and Bryant Park. Check out an event or a game at Madison Square Garden, and consider making time for American Dream, a top attraction not to be missed.

What's nearby

  • Broadway - 5 min walk
  • Times Square - 6 min walk
  • Empire State Building - 7 min walk
  • Grand Central Terminal - 11 min walk
  • Madison Square Garden - 12 min walk

Getting around

  • 42 St. - Bryant Pk. Station - 2 min walk
  • New York W 32nd St. Station - 7 min walk
  • LaGuardia Airport (LGA) - 22 min drive

Restaurants

  • Culture Espresso - 1 min walk
  • Starbucks - 2 min walk
  • Refinery Rooftop - 1 min walk
  • The Heist - 2 min walk
  • Chick-Fil-A - 2 min walk

About this property

Refinery Hotel

Luxury hotel near Empire State Building
A short walk from Times Square and Grand Central Terminal, Refinery Hotel provides a rooftop terrace, a coffee shop/cafe, and dry cleaning/laundry services. The onsite restaurant, Parker and Quinn, features American cuisine. Guests can also expect to find 2 bars and a gym.
Other perks at this hotel include:
  • Full breakfast (surcharge), self parking (surcharge), and express check-out
  • Express check-in, smoke-free premises, and concierge services
  • A front-desk safe, a 24-hour front desk, and tour/ticket assistance
  • Guest reviews say good things about the dining options, helpful staff, and overall condition
Room features
All 197 rooms have comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the comfortable, spacious rooms at the property.
More amenities include:
  • Hypo-allergenic bedding, Frette Italian sheets, and down comforters
  • Bathrooms with designer toiletries and hair dryers
  • 42-inch LCD TVs with premium channels
  • Wardrobes/closets, free infant beds, and daily housekeeping

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

Arabic, English, French, Italian, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in some public areas: High-speed internet

Parking and transportation

  • Secured self parking on site (USD 72 per day)

Food and drink

  • Daily full breakfast available for a fee: USD 20–30 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Parker and Quinn
  • Rooftop Bar
  • Winnies

Things to do

  • Gym

Family friendly

  • Free crib
  • Refrigerator on request
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 12 floors
  • Built in 1912
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch LCD TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 51.64 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Health club access
  • Internet access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 20–30 per person
  • Secured self parking fee: USD 72 per day
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Refinery
Refinery Hotel
Refinery Hotel New York
Refinery New York
Refinery
Refinery Hotel Hotel
Refinery Hotel New York
Refinery Hotel Hotel New York

Frequently asked questions

Is Refinery Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 150 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Refinery Hotel?

As of 2024/3/19, prices found for a 1-night stay for 2 adults at Refinery Hotel on 2024/3/31 start from NT$7,243, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Refinery Hotel?

Self parking is available for USD 72 per day.

What time is check-in at Refinery Hotel?

Check-in start time: 3 PM; Check-in end time: 1 AM. Late check-in is available during limited hours.

What time is check-out at Refinery Hotel?

Check-out is at noon.

Where is Refinery Hotel located?

Located in Manhattan, this luxury hotel is within a 5-minute walk of Herald Square, 5th Avenue, and Bryant Park. Broadway and Times Square are also within 10 minutes. 42 St. - Bryant Pk. Station is only a 2-minute walk and 34 St. Station (Herald Square) is 3 minutes.

Refinery Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 648 out of 1000 reviews" "
Rating 8 - Good. 205 out of 1000 reviews" "
Rating 6 - Okay. 79 out of 1000 reviews" "
Rating 4 - Poor. 43 out of 1000 reviews" "
Rating 2 - Terrible. 25 out of 1000 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Bruce, Moultonborough

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Very disappointing stay. There was no hot water in the shower, the heating system blew cold air on my bed until I set the thermostat to 78 degrees and the bedside light switches didn’t work, making setting the entry door panel to “off” for the whole room the only way to turn off the bedside lights. At check-out, no one asked how my stay was, and when I informed the staff of my concerns, I was told a manager would be in touch. Never happened. This is NOT how a luxury hotel in NY is supposed to act. As attractive as this property may have been in its day, it’s hardly on par with the ratings of its supposed peers in Manhattan. The resort fee is a joke - they don’t even pretend there’s a benefit, just an extra fee for nothing, to disguise the actual room rate.
Stayed 1 night in Mar 2024

10/10 Excellent

erin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. Really felt catered to during trip.
Stayed 1 night in Mar 2024

10/10 Excellent

Bryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice for nyc
Stayed 3 nights in Mar 2024

10/10 Excellent

Jessica, Cambridge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at Refinery. 2nd time was as good as the first.
Stayed 3 nights in Mar 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The furnishings were thoughtfully chosen and complimented the interior decor well. Complimentary wine and popcorn and macarons were wonderful. As were the candles! Thank you.
Stayed 3 nights in Feb 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was seamless, and staff was friendly and knowledgeable. Room was well-appointed and clean. Wonderfully high ceilings made the room feel large and the beds were very comfortable. The ice machine on our floor was broken, so I had to call for ice twice, but staff immediately brought it up. Great location near Bryant Park. We very much enjoyed our stay.
Stayed 3 nights in Feb 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

8/10 Good

Raul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Rooftop closed pretty early
Stayed 3 nights in Feb 2024

10/10 Excellent

Dora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and welcoming staff
Stayed 1 night in Feb 2024

10/10 Excellent

Cheryl

Traveled with family
Liked: Amenities
When we arrived the staff at the front desk were so pleasant & friendly. We were celebrating a birthday. They gave us a bottle of wine, (our choice) & upgraded us to a suite! Accommodations were perfect… clean, good size, comfortable beds & bedding. They sent me a text stating… text them 24/7 if there was anything at all that we needed.We did text them a couple of different times & they got back to us immediately! Had brunch at Rooftop Restaurant, it was delicious! We have already told friends…. This is our new place to stay when in NYC from now on! It was perfect across the board!👍
Stayed 1 night in Feb 2024