Poinciana 4 Stars Hotels

"Loved having a separate sitting area with kitchen"

"Thanks"

"They advertise onsite parking, and while that’s technically true, there is nowhere near enough parking for the number of units. I stayed from 4/3–4/9 and not once was I able to get a parking space—and I am disabled. I made them aware of my condition before arriving, and I was assured I would be accommodated. That did not happen. It got so bad that we actually had to skip going to the theme parks because I was afraid that if we left, we wouldn’t have a place to park when we returned. Imagine having to tell your child you can’t go to the parks because of something like that. The only option was a parking garage multiple buildings away, and I had to pay for a golf cart just to get assistance. My son even witnessed another disabled woman who was physically shaken dealing with the same situation. The worst part? No accountability. Not even a phone call. I gave them 20 days to reach out before filing complaints—nothing. Based on my experience, I honestly question the reviews. The property is outdated, overcrowded, and poorly managed. I’ve been to Disney and Universal many times—both peak and off-season—and I have never experienced anything like this. I will say this: Expedia was excellent and truly tried to help resolve the issue. Unfortunately, **Westgate Resorts refused to approve any resolution. Expedia still made an effort to make things right, which I appreciate. They had the nerve to use staffing for the delays!"

"Great location, clean room, excellent full kitchen & plenty of close parking. Great pools & gym. Fun golf course!"

"Friendly staff and clean rooms. Excellent location to EPCOT and walking distance to Disney’s Boardwalk and other places. We will be back!"

"Very noisy on the ground level. They use leaf blowers to clean out rooms I think as well and that starts roughly around 9. Property looks deceiving from the street but trust me it is absolutely redone and severely updated. Bartender Jeff on nights made the stay from good to amazing. Guy is great at entertaining and taking care of the guests by the pool"