Polk City 4 Stars Hotels

"The hotel is in need of renovation. It feels so outdated that I must say I have never stayed in a room like that. Unreal. Smells like $10 motel. Water in a shower smells like swamp. I got a stomach virus, most likely from that water. Never ever again... "

"The Elevator in our building was out of service for 5 days during our stay. The Valencia Restaurant has a good vibe but the service is slow. Breakfast was ok. The water park is nice and the convenience store/cafe is also nice. Internal walk from room to reception/ restaurant is not easy. could be confusing. The isle is also narrow when you have many guests using the pathway. The Room was in great condition/ Nice beds / good appliances/ washer and dryer inside"

"Property was great"

"Great location! Great space! Will absolutely stay again"

"We did lose power, Wi-Fi and tv services, but it was not the property fault"

"Worst experience ever!! Waited over 3 hours for our room to be ready. Staff was unhelpful in solving the issue. Sidewalks were EXTREMELY slippery when wet from the rain. Fell & was injured. No one helped. For $1000 for a 24 hour stay - one would expect better service from a Disney resort. Will NEVER stay there again!! "

"The property is great. Plenty of pools to choose from. Only thing that i think is alittle off is house keeping. They give a schedule of what days they will come by. But it doesnt alway happen, and the time they come is all over the place. They come to the door we say were leaving and they dont come back for two hours. Just hard to plan."

"Excellent hotel "