湖阿爾弗雷德萬豪飯店及度假村住宿訂房

"满意"

"good"

"good"

"Shuttle to park is easy"

"They do not provide housekeeping and other services besides check in and check out. If you try to call them on the phone, it most likely asks you to leave a voicemail which is full. Some of the staff have a terrible attitude. Also, if you are looking at the shuttles they provide to Disney and Universal, the times their shuttle runs are mostly inconvenient, so make sure you ask about this before booking with them. "

"Very nice and wonderful "

"I stay 2 night last weekend Today I found out my credit card be charged 535 usd, I called to the hotel, they told me because my room's TV damage, so they charge me money for that But I “don’t”even touch the tv at all when I stay there 2 night, this is crazy just charge me for no reason, and I called the hotel , all they do just told me they are sorry for that. Said because they found out TV damage after I check out But the fact is I never touch the TV at all , it’s sad that just assume me and charge me for the thing I don’t even use , I Stay at many 5 star hotel, never stay at a hotel like this , I'm very disappointed Wish they would investigate who make the Tv damage , and send my money back ,also everyone should be careful what you stay , because if even 5 star hotel would do this.imagine the price they make you to pay is even more than 535 usd…. This is so crazy"

"好"

"房間很寬敞，設備齊全，出乎意料有兩間浴室，我們住宿了十晚，整體而言經驗很不錯，是個很適合度假的地方，也可以透過簡訊隨時跟飯店溝通需求跟反應問題。飯店內有很多有休閒設施可以使用，像是有簡單滑水道的游泳池、踏板船、腳踏車、健身房等等，很不錯。 缺點有兩項：我們是因為有提供環球影城和迪士尼接駁而住這邊，接駁車雖說是免費但其實包含在每天25美金（稅前）的設施使用費內。另外，接駁車是跟第三方合作，途中會接很多飯店的遊客，這間飯店距離較遠，所以需要比較早起床，比較晚回來，而且我們旅途期間還發生一次不愉快經歷：接駁車遲到一小時，回到飯店已經凌晨。建議大家如果為了接駁車選擇這家可以再考慮。 另外，房間是每隔幾天打掃一次，但是打掃人員有點粗心。我們房間內跟門口出現了一整包的毛巾，房間內的地板也沒有打掃乾淨。"