Mountainside 4 Stars Hotels

"Great location, nearby the ferry to liberty island. Staffs are polite and always helpful."

"The front desk person when I checked in was pleasant but the check out was just so rude "

"We loved the location, it’s down a one way side street so we didn’t hear sirens and other loud noises from our room. It was close to the subway and Times Square. It was very clean and the staff was very helpful and polite. Overall very happy with our stay. "

"Up all night due to rattling in the walls. Terrible- couldn't sleep. "

"4/3/26. The room we had was clean except the bathroom. Had a dam smell to it. The sink was draining slow. The toilet would make a squealing sound when flushed the whole time it would take the tank to refill and then the toilet backed up. "

"clean room. good breakfast"

"This location won't uphold the standards of other double tree locations. They dont offer cookies for kids, or water for the family. If they did, they dont buy enough for all guests because we never recieved any, and when asked they had none. The gym was worn down and dirty, and had no waters available. The alcohol is twice as expensive as other locations as well. And the internet is extremely slow, regardless of payment option or not. The only good about this double tree is the comforters and pillows which are true to thhe standard. I always book double tree and this is the first time I regretted it. I may have to reconsider my options next time. "

"Stay here. It’s beautify and VERY clean. "

"Many furniture is broken inside the room. The TV remote have dead battery, reaching to front desk/housekeeper/operator in the room was a nightmare. Towels are dirty and the bed is too soft"