Hotel Hayden

Property class: 4

Choose dates to view prices

A short walk from Madison Square Garden and Macy's, Hotel Hayden provides free continental breakfast, a terrace, and laundry facilities. Free in-room WiFi and a 24-hour business center are available to all guests.

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
The current price is NT$5,175
NT$7,435 total
includes taxes & fees
Nov 22 - Nov 23

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite, 1 King Bed (Chelsea)

A modern hotel room with a large bed, a sofa, a coffee table, and a view of the cityscape through large windows.

Suite, 1 King Bed (Chelsea)

  • Sleeps 4
  • 1 King Bed

View all photos for Superior Double Double

A hotel room with two beds, a desk with a lamp, a window with curtains, and a city view.

Superior Double Double

7.4 out of 10
Good
(25 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, a desk with a lamp, a coffee machine, and a view of buildings through the window.

Superior Room, 1 King Bed

7.4 out of 10
Good
(134 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible

A hotel room with a large bed, a desk with a lamp, a coffee machine, and a view of buildings through the window.

Superior Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Chelsea)

A modern hotel room with a large bed, a sofa, a coffee table, and a view of the cityscape through large windows.

Suite, 1 King Bed, Accessible (Chelsea)

  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Accessible

A hotel room with two beds, a desk with a lamp, a window with curtains, and a city view.

Superior Room, 2 Double Beds, Accessible

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Located in Manhattan, a neighborhood in New York, Hotel Hayden is near a metro station. Rockefeller Center and Grand Central Terminal are notable landmarks, and some of the area's activities can be experienced at Manhattan Cruise Terminal and American Dream. Looking to enjoy an event or a game? See what's going on at Madison Square Garden or Radio City Music Hall. Guests appreciate the hotel's convenience to public transportation: 28 St. Station (7th Av.) is just steps away and 28 St. Station (Broadway) is 4 minutes by foot. Visit our New York travel guide
Map
127 West 28th Street, New York, NY, 10001

What's nearby

  • A cityscape with prominent skyscrapers, including the Empire State Building, and a large circular building with a dome.
    Madison Square Garden
    5 min walk - 0.4 km
  • A busy street scene in front of Macy's with people walking and street vendors.
    Macy's
    6 min walk - 0.6 km
  • A Gothic cathedral with pointed spires and intricate window designs, surrounded by modern skyscrapers.
    5th Avenue
    6 min walk - 0.6 km
  • The Empire State Building surrounded by other skyscrapers in New York City.
    Empire State Building
    8 min walk - 0.7 km
  • Times Square with large billboards and skyscrapers.
    Times Square
    14 min walk - 1.2 km

Getting around

  • 28 St. Station (7th Av.)
    2 min walk
  • New York W 32nd St. Station
    6 min walk
  • LaGuardia Airport (LGA)
    31 min drive

Restaurants

  • Starbucks
    2 min walk
  • McDonald's
    2 min walk
  • Skirt Steak
    2 min walk
  • The Fleur Room
    1 min walk
  • The Wilson
    4 min walk

About this property

Hotel Hayden

  • Upscale hotel near 5th Avenue
  • A short walk from Madison Square Garden and Macy's, Hotel Hayden provides free continental breakfast, a terrace, and laundry facilities. Free in-room WiFi and a 24-hour business center are available to all guests.
  • Other perks include:
    • Self parking (surcharge), tour/ticket assistance, and 1 meeting room
    • A banquet hall, smoke-free premises, and free newspapers
    • Luggage storage, a porter/bellhop, and a front-desk safe
    • Guest reviews say great things about the helpful staff and location
  • Room features
  • All 122 rooms offer comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
  • Other amenities include:
    • Bathrooms with designer toiletries and showers
    • 43-inch flat-screen TVs with premium channels
    • Mini fridges, coffee/tea makers, and daily housekeeping

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Frequently asked questions

Is Hotel Hayden pet-friendly?

Yes, Hotel Hayden allows cats and dogs with a maximum weight of up to 25 lbs per pet. There's a deposit of USD 75.00 per day and a fee of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Hotel Hayden?

As of 2026/10/23, prices found for a 1-night stay for 2 adults at Hotel Hayden on 2026/11/22 start from NT$5,175, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for USD 50 per night.

What time is check-in at Hotel Hayden?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM.

What time is check-out at Hotel Hayden?

Check-out is at noon.

Where is Hotel Hayden located?

Located in Manhattan, this hotel is within a 10-minute walk of 5th Avenue, Madison Square Garden, and Macy's. Empire State Building and Bryant Park are also within 15 minutes. 28 St. Station (7th Av.) and 28 St. Station (Broadway) are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Hayden Reviews

7.2

Good

7.8

Cleanliness

6.6

Amenities

8.0

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 341 out of 1005 reviews
Rating 8 - Good. 230 out of 1005 reviews
Rating 6 - Okay. 209 out of 1005 reviews
Rating 4 - Poor. 101 out of 1005 reviews
Rating 2 - Terrible. 124 out of 1005 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location in NoMad/Chelsea area, surprisingly spacious room and bathroom, super sweet and accommodating staff. Had a wonderful stay!!
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful and so helpful!
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for MSG. Drawback is rooms are really dark and lighting is horrible in the bathroom.
Stayed 2 nights in Oct 2026
Verified review

6/10 Okay

Liked: Staff & service
The staff was great but the property wasn't the most up to date/clean in some places. The location is great and easy to get around the city but it is loud if you are facig the street.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very clean with good staff
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Amenities
It was great location, friendly staff.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, clean and comfortable rooms
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location close to subway stops and lots of restaurants.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were very helpful with directions about the area and was very clean. The only thing I think they should need a little bit better breakfast in the morning.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff!! Great location!
Stayed 8 nights in Jul 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel definitely needs a refurbishment. Breakfast was just bread and muffins, although the coffee was appreciated. Only one elevator was working and took a very long time to get up and down. Staff very friendly.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, clean rooms. Breakfast is same every day, we stayed for two weeks, wanted some variety but I guess it’s ok for people staying for 2-3 days. Overall good hotel
Stayed 14 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
The hotel breakfast was very bare-bones, which we weren’t expecting. It also looked like they had recently completed renovations but forgotten some aspects. The AC unfortunately didn’t truly work the two nights we were there. The location was amazing in relation to MSG and the subway. The staff was very attentive and helpful. They had toiletries in the room and toothpaste on request which was helpful when planning my carry on.
Stayed 2 nights in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Room looks a lot nice in photos. Great location in the Flower District, front staff were incredible friendly. Breakfast is okay, mainly fruit, pastries and yogurt - no hot breakfast. Unfortunately, I had my wedding rings stolen from our room. I forgot to put them on, left them on the desk and they are just gone. Filed a complaint and was never called back.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful from arrival to checkout. The location was perfect for a long weekend stay, close to the subway stations, lots of restaurants + bars, and felt safe at all hours. There is a taqueria on the same block and their tacos are tortas are delicious! There were a few small imperfections in the room (a chip out of the wardrobe, the mini fridge door opened awkwardly), but nothing that affected our stay. Overall, we throughly enjoyed our stay
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They never disappoint period!!! The staff is unbelievably outstanding and always go above and beyond for therye guests! I dont know if they get bonuses or what, because they always impress! Outstanding Service!
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
The housekeeping staff was wonderful whenever we needed new towels. The outlets and tv weren’t working in our room because they were replacing them. Needed a little bit of some maintenance on the upkeep.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and efficient. Its breakfast menu is limited but sufficient; croissants, yogurt, fruit, coffee & tea. If it had a swimming pool I would rate it even higher. It's very nice to come out in the morning when the flower shops up and down the street have put their plants out.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Amenities
Loved the location and the staff was great. The property was in need of a refresh - tile in the shower was old, the elevator door was held together by duct tape, the towels were frayed and overall, it was just tired looking. The fitness area was being renovated which we were unaware of when we booked, which was disappointing.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Amenities
Staff was wonderful, no question. It was details in the room and overall facility that caused issues. The bathroom shower design meant that the bathroom floor was always wet. The one floor mat left by housekeeping was not enough to keep up. Also, the single-lever shower controller was not accurate. It took me a few days to realize that HOT was on the near side of the turn, and not the far side as indicated on the plate. I just thought they had no hot water. Finally, they indicated on the website the existence of a Fitness Studio, but upon arrival I understood that it was under construction. I would have not packed for it had I known.
Stayed 5 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the location of this hotel, the staff was friendly, the room was very clean and was cleaned daily. They were so great to was able to check in at 1:00. The only reason why I gave 4 stars was that because of the lack of transparency. It was advertised the property with a restaurant rooftop and a gym and they were both under construction. I was looking forward to spending my evenings at the rooftop. Other wise everything was great. I will stay again, hopefully next time the amenities will be available.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at Hotel Hayden , its was a nice hotel good enough for a good night sleep after walking 20k steps a day. The hotel is close to the subway station and Madison square garden it was easy to get around. Will book again in the future
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
It was a great stay thank you … the service and staff was very welcoming
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
Outdated hotel that needs a lot of work, the staff were great and helpful, the room was old needs updating badly, the bed was not comfortable at all and squeaks with every move ( very old ) the shower had no door so the bathroom floor would be wet when done showering, on the positive side is its in the middle of everything so the location is great.
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean but paint needs touch up. Made it feel dingy. Property was clean. Breakfast was plain. Try better coffee & more hot breakfast but the complimentary is always a plus for something light and quick. Staff was nice and helpful. Wish the ice machine wasn’t in the basement and there’s no doors on the shower. Other than small nuances the stay was great. Good location.
Stayed 2 nights in Jul 2026