East Beach 4 Stars Hotels

"Happily paid an upgrade for premium King full beach view w/ balcony… BUT HOLD THE PHONE. We couldn’t fit two teeny chairs on the one fully OPEN front balcony if you wanted to unless you did some cuckoo, over-the-railing gymnastics maneuver & then sat practically on top of one other with your legs entangled. It was so bad that we LAUGHED… until we marinated on it some more & became legitimately peeved. Thank heavens we were out & about for much of our stay because the TV didn’t even operate properly. Absurd. We didn’t even bother to request help at that point, because we really didn’t want maintenance/tech staff traipsing through our room since we had such a brief getaway as it was. To add to the fun, we couldn’t get Verizon reception on our phones in the room, even after connecting to the hotel using their WiFi password. We could barely, if at all, load online maps of local areas of interest, unless you had an hour to let it load. We’re truly baffled by this hotel. The final pièce de résistance was a lack of proper, REASONABLY accessible coffee service for guests. A 5:30am-8:30am coffee service is so clearly only for the business clientele jumping on early flights. For heaven’s sake, how embarrassingly cheap could a SB hotel be, especially one that thinks it would like to compete with the “big girl” hotels on the waterfront. We reside in SLO county & have a myriad of friends & connections who supply SB hotels with much-needed business during their off-season. What a shame."

"We would have had a wonderful stay, except that housekeeping was awful. The first day they did not do our room or leave clean towels. We asked for service and were given towels, but no wash cloths. The next day we had to ask for sevice. The 3rd day, they madevthe beds and nithing else. These little things make a big difference toward avrelaxing stay. The beds are comfortable. The location is excellent. Room service is fast and delicious. There is no free parking without a good walk, so be ready to add $48 nightly to park. "

"On the whole the unit presented lovely. However, the kitchen floor was very dirty (a lot of long black hairs all over the floor), we spilt some water on the floor and wiped it up with paper towel...it was gross. The dishcloth was disgusting, well used and falling apart, should it not be disposed of after each guest checks out? The bodywash in the shower was empty. It makes us wonder when the room was last refreshed / cleaned. The location was lovely though, literally a walk across the road and your in paradise."

"Clean, nicely updated. "

"Yes "