Durham Heritage Coast 4 Stars Hotels

Excellent

The staff were incredible and service was impeccable. It was nice to see that the front desk agent and service staff was in sync in taking care of the guest.This is now become my go to place on my next visit in January 2027.

Excellent host. Great room. Great breakfast.

Everybody at the property was very welcoming and helpful. The breakfast was excellent great choice. And you would be Renz not to eat in the restaurant there. It is very popular with many of the locals and there is a reason for that. The food is excellent. There are great portions and it is nice just to sit in a cozy English pub to eat.

FABOULOUS ALL AROUND... FROM THE MINUTE WE GOT THERE TO THE MINUTE WE LEFT... SUPER FRIENDLY, EFFICIENT, HELPFUL STAFF, LOCATION GREAT, ROOMS REALLY GOOD, MODERN, CLEAN, JUST PERFECT

Very up-to-date rooms. nice location!

Very clean and excellent service, however the breakfast needs improvement. They should add a little protein instead of cans all through.

Large rooms. But I didn't use the kitchen, large refrigerator, and few of the amenities possible. The breakfasts were great. The site was close to University Building 1 where an additional breakfast, lunches and most dinners were furnished. My Building 1 business meeting was held up the small hill nearby, and less than a 10-minute walk. It was good weather, and I visited down the hill to the Staybridge and walked into town three times during the 5 days, returning after dark just for the...

Great!

Lovely property, excellent staff. We did have a problem with our original room which had a rather strange smell, this was quickly dealt with by the front desk staff and we were relocated to another room which was lovely. We had dinner at the hotel and the food was delicious, service good and staff friendly. I would stay here again if I was in the area.

Great hotel, clean and large rooms. Very emphatic staff and helpful.

The hotel is fine. Nice friendly staff.

Parking was in a disconnected garage across a street and behind the building. Drop off bags at the front before heading to parking which is uphill and at least 200 yards away if not further. Hotel is accessed via a private road so our gps expressed an alert about that but there was no restriction on driving it. Drive to airport was very convenient and about 20 minutes. Convenient gas station access along the route.