Central America 4 Stars Hotels

The room, the bed, the shower, and the breakfast—no complaints at all; on the contrary, it was all great. We'll definitely come back the next time we need to stay near the airport. The only thing we didn't like is that, although it's great that they are pet-friendly, the pet fee for a one-night stay was a bit high ($75 USD + tax).

Friendly staff, great views very safe.

The resort was not small by any means, but felt intimate. The staff made you feel special, they took the time to remember your preferences and your name. The resort is very well maintained. I would definitely stay here again

Hotel is in a new upscale marina area with lovely view. Very quiet and secure with an entrance in lobby allowing you to walk straight to probably the nicest mall in Cancun with many nice restaurants.

Would definitely stay again! The only issue we had was we were asked to leave the pool area for bringing outside food. Only in house food is allowed, I just wish we were told ahead of time. Other than that service and the hotel were excellent. They even have infant cribs!

Exelent Location, VIP Lounge, Bar,But Staff was AmazingMarisol at the front desk an The Lady at Kitchen at Breakfast, Best Waiters ever

It was close to all the shopping malls

Our stay was short, but the hotel was conveniently located to both the city and the airport

We have stayed at the Portobello several times. The room we stayed in this time seemed newly redone, I loved the room, mirrors, bathroom and bed was good too. It can get loud due to the traffic, but that’s Guadalajara. Their breakfast is pretty good with several options. It is walking distance to downtown. All in all we totally recommend the Portobello.

Great location in Colonia Americana just one block from Avenida Chapultepec and its many restaurants, bars, coffee shops etc. Very efficient front deck staff and friendly bellmen and housekeeping staff. Good restaurant with breakfast buffet.

Very clean place with friendly staff

Great place to stay near everything

The only issue was the service they offer for premium guests on the 12th floor, the staff was not too helpful and or friendly.

Habanero was closed, so that was a bit disappointing. But Jorge, who manages the fresh margarita stand, always greeted us with a smile and made the best kiwi margarita! Definitely would comeback for him:)

Great stay

Tengo que agradecer al eficaz staff que me atendió. Nosotras visitamos de Oregon y la atención iba bien hasta… la primer noche que se descompuso el A/C pero inmediatamente me movieron de cuarto a una mejor habitación y estaban siempre al pendiente que estábamos bien. Son muy atentos y muy amables los botones. El restaurante es muy bueno , el buffet desayuno también! Y la zona de business de lo más tranquilo, relajante y delicioso desayuno. La alberca super agradable de lo máximo con vista al...

Great place to stay. Everything was up to par for my daughter's baptism brunch.

Nice place to stay