"I really enjoyed this resort. Let me start with the positives, our butler Adrian, was AMAZING! I would absolutely recommend the "privileged" upgrade. Adrian helped us get into our restaurants, answered all our questions, and concerns. Totally worth it!
-The adult pool staff, Francisco, Willy, Rodolfo, Navello (in the gym also) made our stay even better. They kept things fun and entertaining.
The swim up bar, Miguel was good...some wait time, even with tipping, I feel they needed more bartenders-
They have a shuttle, which helps to get from one side to the other quickly.
Sakura restaurant, DELICIOUS. I honestly enjoyed the buffet more than the other sit down spots, but that is me. Alot of seafood options and I am not big on that. The restaurant by the beach had good pizza. The coffee and ice cream shop were awesome also.
Down the beach there is a place to get CHEAP, really amazing massages on the beach, JADE SPA-I would highly recommend this! Right by there is also a very small tattoo place. I got a tattoo, right on the beach, very clean and does good work, ask for Iguana.
Some negatives-
-Workers were not as friendly as I have had at other resorts. For breakfast several times we would wait over 10 min to have a server. From previous experience this is unheard of.
-The mattresses both bed and couch are in desperate need of replacement.
-Bottom of pools are rough!
-I shut my phone off, all events and menus are digital so this sucked
I would come back!"