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Canopy by Hilton Cancun La Isla

4.5 star property
Luxury Cancun hotel connected to a shopping center, steps from La Isla Shopping Mall

Choose dates to view prices

Photo gallery for Canopy by Hilton Cancun La Isla

Outdoor pool, open 7:00 AM to 11:00 PM, sun loungers
2 restaurants, breakfast served
Exterior
1 bedroom, minibar, in-room safe, individually decorated
Terrace/patio

Popular amenities

  • Bar
  • Pet friendly
  • Spa
The current price is NT$3,577
NT$4,811 total
includes taxes & fees
Aug 21 - Aug 22

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Superior Double Room, 2 Queen Beds (Sunset Bay View)

1 bedroom, minibar, in-room safe, individually decorated

Superior Double Room, 2 Queen Beds (Sunset Bay View)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
  • 9.84 Ping (33 square meters)
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Double Room, 2 Queen Beds (La Isla)

1 bedroom, minibar, in-room safe, individually decorated

Signature Double Room, 2 Queen Beds (La Isla)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
  • 9.84 Ping (33 square meters)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds (Sunrise View)

1 bedroom, minibar, in-room safe, individually decorated

Premium Room, 2 Queen Beds (Sunrise View)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
  • Sleeps 4
  • 2 Queen Beds

View all photos for Exclusive Double Room, 1 King Bed (Sunset Bay View)

1 bedroom, minibar, in-room safe, individually decorated

Exclusive Double Room, 1 King Bed (Sunset Bay View)

8.8 out of 10
Excellent
(12 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
  • 9.67 Ping (32 square meters)
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 2 Queen Beds (Sunrise View)

1 bedroom, minibar, in-room safe, individually decorated

Superior Double Room, 2 Queen Beds (Sunrise View)

9.4 out of 10
Exceptional
(16 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
  • 9.84 Ping (33 square meters)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 King Bed (Nichupte Bay View)

Presidential Suite, 1 King Bed (Nichupte Bay View) | 1 bedroom, minibar, in-room safe, individually decorated

Presidential Suite, 1 King Bed (Nichupte Bay View)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 28.38 Ping (94 square meters)
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed (Sunrise View)

1 bedroom, minibar, in-room safe, individually decorated

Superior Double Room, 1 King Bed (Sunrise View)

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
  • 9.84 Ping (33 square meters)
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Panoramic View)

Junior Suite, 1 King Bed (Panoramic View) | 1 bedroom, minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed (Panoramic View)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 18 Ping (60 square meters)
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Sunset View)

1 bedroom, minibar, in-room safe, individually decorated

Premium Room, 1 King Bed (Sunset View)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds (Sunset View)

1 bedroom, minibar, in-room safe, individually decorated

Premium Room, 2 Queen Beds (Sunset View)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Double Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Signature Double Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower) | 1 bedroom, minibar, in-room safe, individually decorated

Signature Double Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
  • 9.84 Ping (33 square meters)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Double Room, 1 King Bed (La Isla Room)

1 bedroom, minibar, in-room safe, individually decorated

Signature Double Room, 1 King Bed (La Isla Room)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
  • 9.84 Ping (33 square meters)
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Boulevard Kukulcan S N Km 12 5, Cancun, QROO, 77500

What's nearby

  • La Isla Shopping Mall - 2 min walk - 0.2 km
  • Cancun Interactive Aquarium - 2 min walk - 0.2 km
  • Aquaworld - 5 min drive - 3.6 km
  • Tortuga Beach - 11 min drive - 7.0 km
  • Langosta Beach - 12 min drive - 8.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Duna Pool Bar - ‬4 min walk
  • ‪Andiamo - ‬5 min walk
  • ‪Los Chachalacos - ‬5 min walk
  • ‪Azulinda Cafe & Bar - ‬4 min walk

About this property

Canopy by Hilton Cancun La Isla

Luxury hotel near La Isla Shopping Mall
Located close to Aquaworld and Tortuga Beach, Canopy by Hilton Cancun La Isla provides a poolside bar, a rooftop terrace, and a shopping mall on site. Treat yourself to spa services, such as a massage or a body treatment. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and kids' meals. In addition to a coffee shop/cafe and a library, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), free bicycle rentals, and an electric car charging station
  • A 24-hour front desk, tour/ticket assistance, and concierge services
  • Guest reviews give top marks for the helpful staff
Room features
All 174 individually furnished rooms have comforts such as pillow menus and laptop-friendly workspaces, in addition to amenities like free WiFi and air conditioning. Guest reviews speak well of the clean rooms at the property.
More amenities include:
  • Free infant beds and free extra beds
  • Showers, free toiletries, and hair dryers
  • 50-inch flat-screen TVs with cable channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

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  • Spa
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The price is NT$2,846
NT$3,567 total
includes taxes & fees
Aug 19 - Aug 20
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 31 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Azulinda Cafe & Bar
  • Wander Rooftop

Things to do

  • Free bicycle rentals
  • Gym
  • Library
  • Outdoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms

Outdoors

  • On the bay
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Spa

  • Body treatments
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Built in 2020
  • Communal living room
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 31 per person
  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Service fee: 10 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 7:00 AM to 11:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Canopy By Hilton Cancun Isla
Canopy by Hilton Cancun La Isla Hotel
Canopy by Hilton Cancun La Isla Cancun
Canopy by Hilton Cancun La Isla Hotel Cancun

Frequently asked questions

Does Canopy by Hilton Cancun La Isla have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–11:00 PM.

How much does it cost to stay at Canopy by Hilton Cancun La Isla?

As of 2025/7/26, prices found for a 1-night stay for 2 adults at Canopy by Hilton Cancun La Isla on 2025/8/21 start from NT$3,577, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Canopy by Hilton Cancun La Isla pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

How much is parking at Canopy by Hilton Cancun La Isla?

Self parking is free at this property.

What time is check-in at Canopy by Hilton Cancun La Isla?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Canopy by Hilton Cancun La Isla?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Canopy by Hilton Cancun La Isla located?

Located in Zona Hotelera, this luxury hotel is 0.1 mi (0.2 km) from La Isla Shopping Mall and within 3 mi (5 km) of Aquaworld and Iberostar Cancun Golf Course. El Rey Ruins and Tortuga Beach are also within 6 mi (10 km).

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Canopy by Hilton Cancun La Isla Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 446 out of 643 reviews
Rating 8 - Good. 112 out of 643 reviews
Rating 6 - Okay. 37 out of 643 reviews
Rating 4 - Poor. 22 out of 643 reviews
Rating 2 - Terrible. 26 out of 643 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Lesly

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel
Stayed 4 nights in May 2025

10/10 Excellent

Keith

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, excellent location and super functional rooftop with great views. Staff, very helpful.
Stayed 3 nights in Jul 2025

10/10 Excellent

Larry

Liked: Cleanliness, amenities, property conditions & facilities
nice place to relax
Stayed 2 nights in Feb 2025

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities
This is one of the best location I’ve ever stayed - right in the middle and close to everything. Whole crew is great, hardworking and always willing to help.
Stayed 8 nights in Jun 2025

10/10 Excellent

Vanness

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place stayed for one night have no complaints. Food was great, location was great.
Stayed 1 night in May 2025

10/10 Excellent

Yanet

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jul 2025

10/10 Excellent

Raymond

Liked: Staff & service, amenities, property conditions & facilities
Great view and service was great by the pool bartender and Feli the server
Stayed 4 nights in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience location
Stayed 4 nights in Apr 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great roof top pool and bar!! Live saxophone player. Bar tab was very reasonable!
Stayed 1 night in Apr 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, very friendly staff who are accommodating. Would stay again!
Stayed 4 nights in Dec 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Canopy by Hilton is a great place to stay in Cancun!
Stayed 4 nights in Jan 2025

10/10 Excellent

Vito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service , location, friendly staff roof top bar
Stayed 1 night in Feb 2025

10/10 Excellent

Nabarun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property close to the beach and main hotel zone of Cancún Mexico. The amenities are new and in great condition. Wander rooftop is star of the show.
Stayed 4 nights in Mar 2025

10/10 Excellent

gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms. Kind and helpful staff. Roof top pool and food in the bar were great! Amazing view from up there as well.
Stayed 2 nights in Feb 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rene and Jonathan were great hosts that would be willing to help out anytime I needed. I would definitely stay here again
Stayed 4 nights in Feb 2025

8/10 Good

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Fun place. The shopping was great and the rooftop bar was fabulous.
Stayed 1 night in Jan 2025

8/10 Good

sue

Liked: Amenities
Property was clean, friendly. Convenient to all tge shops.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ruyi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good condition. Excellent breakfast.
Stayed 5 nights in Feb 2025

2/10 Terrible

Kimberly

Disliked: Cleanliness, staff & service, property conditions & facilities
The shower handle was broke and I had to call numerous times to fix the issue. I also checked out a day early and the hotel refused to give me a receipt since I booked thru Expedia. Now the hotel won’t confirm my discharge date
Stayed 4 nights in Jul 2025

10/10 Excellent

Luis

Liked: Amenities
It’s convenient . It’s close to restaurants and stores.
Stayed 1 night in Mar 2025

10/10 Excellent

Prasanth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location next to the mall. Affordable prices.
Stayed 1 night in Dec 2024

10/10 Excellent

Prasanth

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Megan

Liked: Cleanliness, amenities
I liked the service, incredibly kind.
Stayed 1 night in Jan 2025

8/10 Good

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Good for a one night stopover. Part of the La Isla shopping mall. Staff are outstanding. Nice rooftop pool and bar. Rooms are clean and well equipped Limited options for meals
Stayed 1 night in Mar 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will definitely go back
Stayed 4 nights in Jan 2025