俄亥俄東北部 3 星級飯店

「This was one of the worst hotel experiences I’ve ever had. Our first room had a broken toilet, so we were moved to another room that was filthy. The bathroom was disgusting—toilet bowl stained, hair on the shower wall, black mold and a large stain on the shower curtain, fingerprints all over the mirror, and a refrigerator that was filthy. Even the bed sheets were stained. Thankfully I brought my own sheets. The room door had a large gap that allowed you to see inside, which is completely...

「Only issue we had was rhe thermostat didn't work」

「When we stay in Cleveland, we always try to stay here if possible. When not on a budget, it's a nice splurge. I see splurge because you have to pay valet $50-$60 a night for parking. That can add up. Other than that, we enjoy staying at this property because we enjoy the 2 floor rooms that have the main living area downstairs and the sleep area/bathroom upstairs. There's also a bathroom downstairs near the kitchen. Great for our family! And the fact that this property is so close to Rocket...

「Good service.」

「The staff is very kind and helpful. The room was clean but bathroom needs updating, The toilet was very low to ground and the walls and ceiling looks like it needs redone due to time and wear and tear. The refrigerator is more like a cooler and shouldn’t be called or considered a refrigerator. It runs for 2 hrs at a time if you push a button to run it for a 2 hour limit, it’s either that button or an off button. Ice machine on 2nd floor should be tended to. It spit out black specks with the ice....

「The cafe was excellent food 」

「Great hotel and restaurant/bar. Would definitely stay here again. Pool is very nice. The property is very clean and well maintained. A++!」

「Good」