The Westin Cleveland Downtown

4.0 star property
Travelers start their day with an invigorating workout in the 24-hour fitness center before stepping out to discover Cleveland's legendary music heritage nearby.

Choose dates to view prices

The Westin Cleveland Downtown offers amenities like dry cleaning, a 24-hour gym, and free in-room WiFi. The Great Lakes Science Center and Rock and Roll Hall of Fame are nearby, and the hotel’s restaurant and bar provide convenient dining options.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
The current price is NT$5,070
NT$5,957 total
includes taxes & fees
Jul 16 - Jul 17

Room options

Available filters for rooms
Showing 5 of 5 rooms

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(164 reviews)
  • City view
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Room, 2 Queen Beds

8.4 out of 10
Very good
(65 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Junior Suite, 1 King Bed, City View

  • City view
  • 543 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Grand Suite, 1 King Bed with Sofa bed

  • City view
  • 818 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Standard Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(3 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Located in Downtown Cleveland, a neighborhood in Cleveland, The Westin Cleveland Downtown is near a metro station and on a lake. Rock and Roll Hall of Fame and Great Lakes Science Center are cultural highlights of the area. Looking to enjoy an event or a game? See what's going on at Progressive Field or Rocket Arena. Spend some time exploring the area's activities, including golfing. Visit our Cleveland travel guide
Map
777 Saint Clair Ave Ne, Cleveland, OH, 44114

What's nearby

  • A group of people seated at tables outdoors during sunset, overlooking a body of water.
    Huntington Convention Center of Cleveland
    5 min walk - 0.5 km
  • A modern architectural building with a unique curved structure and a glass facade.
    Rock and Roll Hall of Fame
    8 min walk - 0.7 km
  • An indoor ice hockey arena with empty spectator stands, a large digital screen displaying animated characters, and various advertisements.
    Rocket Arena
    11 min walk - 1.0 km
  • A city skyline with modern buildings and a waterfront.
    Huntington Bank Field
    11 min walk - 1.0 km
  • JACK Cleveland Casino
    9 min walk - 0.8 km

Getting around

  • Cleveland Station
    12 min walk
  • Tower City-Public Square Station
    16 min walk
  • Cleveland Hopkins International Airport (CLE)
    16 min drive

Restaurants

  • Masa & Agave Cantina
    1 min walk
  • Dunkin'
    3 min walk
  • Guys Pizza Co.
    4 min walk
  • Winking Lizard Tavern
    3 min walk
  • Starbucks
    6 min walk

About this property

The Westin Cleveland Downtown

  • Upscale hotel remodeled in 2026 and located near Huntington Convention Center of Cleveland
  • Located close to JACK Cleveland Casino and Great Lakes Science Center, The Westin Cleveland Downtown provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. The on-site Mexican cuisine restaurant, Masa & Agave Cantina, offers breakfast, lunch, and dinner. In addition to a 24-hour gym and a business center, guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and 18 meeting rooms
    • Free newspapers, ATM/banking services, and a front-desk safe
    • An elevator, a gift shop, and a 24-hour front desk
    • Guest reviews give top marks for the helpful staff and location
  • Room features
  • All 484 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
  • Other amenities include:
    • Pillowtop mattresses, down comforters, and rollaway/extra beds (surcharge)
    • Bathrooms with free toiletries and hair dryers
    • 46-inch LCD TVs with premium channels
    • Wardrobes/closets, recycling, and mini fridges

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 47 per night)
  • Valet parking on site (USD 57 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 10 to 100 for adults and USD 10 to 100 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Market 216
  • Masa & Agave Cantina
  • Masa & Agave Lounge

Things to do

  • 24-hour gym

Family friendly

  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 18 meeting rooms
  • 20,473 square feet of conference space
  • Business center

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Low-height counter and sink
  • Low-height desk
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 23 floors
  • Banquet hall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Renovated entire property - June 2026
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 46-inch LCD TV with premium channels

Food and drink

  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 100.00 for adults, and USD 10.00 to 100.00 for children
  • Self parking fee: USD 47 per night
  • Valet parking fee: USD 57 per night
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is The Westin Cleveland Downtown pet-friendly?

Yes, The Westin Cleveland Downtown allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 50 per accommodation, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at The Westin Cleveland Downtown?

As of 2026/7/2, prices found for a 1-night stay for 2 adults at The Westin Cleveland Downtown on 2026/7/16 start from NT$5,070, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for USD 47 per night. Valet parking is available for USD 57 per night.

What time is check-in at The Westin Cleveland Downtown?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Westin Cleveland Downtown?

Check-out is at 11:00 AM.

Where is The Westin Cleveland Downtown located?

Located in Downtown Cleveland, this hotel is within a 10-minute walk of Huntington Convention Center of Cleveland and Rock and Roll Hall of Fame. Great Lakes Science Center and Progressive Field are also within 15 minutes. Tower City-Public Square Station is 16 minutes by foot and Cleveland Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Westin Cleveland Downtown Reviews

9.0

Wonderful

9.6

Cleanliness

8.8

Amenities

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 31 out of 46 reviews
Rating 8 - Good. 10 out of 46 reviews
Rating 6 - Okay. 3 out of 46 reviews
Rating 4 - Poor. 0 out of 46 reviews
Rating 2 - Terrible. 2 out of 46 reviews

Reviews

Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean sizable room, comfortable bed.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the restaurant attached was absolutely incredible Julian was a great server and he recommended only the best off the menu. Must try spot to eat and stay.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, staff was excellent. Would recommend this hotel to anyone staying in Cleveland
Stayed 1 night in May 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, the staff was nice and the room was spacious. Also, it was within walking distance to the Rocket Arena so that was convenient as well. Would definitely stay there again.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly , helpful and informative Would have liked a pool at the hotel
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, comfortable, clean room with friendly staff. The bathroom is VERY slippery when the floor is wet. Must have a towel or non-slip mat on the floor. Very happy with the stay.
Stayed 1 night in Jun 2026
Verified

8/10 Good

Kenya

Liked: Cleanliness, staff & service, amenities
The furniture was not in the best condition and could use some updates. The staff was very helpful and friendly. The property was clean.
Stayed 1 night in Jun 2026
Verified

6/10 Okay

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Maintenance 24-7, even over a holiday weekend was obnoxious! Give your guests a break, at least at night.
Stayed 2 nights in May 2026
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilet was leaking Pillows are terrible
Stayed 3 nights in May 2026
Verified

2/10 Terrible

Ramez

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
‏zero customer service the receptionist are very rude
Stayed 1 night in Jun 2026
Verified

8/10 Good

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had trouble regulating the water temperature in the shower. Called maintenance and the problem was corrected. Called maintenance about tuning the TV, technician came was able to correct the problem.
Stayed 2 nights in Jun 2026
Verified

2/10 Terrible

Sable

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
The front desk employees were rude. They advised we had free breakfast but then made us pay. Housekeeping didn’t switch out my towels or make my bed but did it for my family members who came with me. Valet never greeted us and didn’t check in our car on different days
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for a concert at Browns stadium! Hotel was spotless and spacious and staff was friendly!
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. The staff was very helpful. The restaurant had fantastic food.
Stayed 4 nights in Jun 2026
Verified

8/10 Good

David M.

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Engineering addressed an issue with water temperature out of the bathroom faucet. Warm water coming out of faucet when handle was in cold position. Never completely fixed, I believe there are lines crossed somewhere in the system.
Stayed 4 nights in Jun 2026
Verified

8/10 Good

Phillip

Liked: Cleanliness, amenities, property conditions & facilities
The bell man was so friendly. Breakfast was delicious.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a great location downtown. The staff was very helpful and friendly. Hotel was clean and smelled good. Would stay there again without hesitation!
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were visiting from California and have the greatest experience from the person in the front of the girl in the little market there everybody was fantastic. We look forward to coming back next year. We have a lot of family there so we come once a year. Thank you again.
Stayed 7 nights in Jun 2026
Verified

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was well designed and spacious
Stayed 1 night in Jun 2026
Verified

6/10 Okay

Brandon

Liked: Cleanliness, staff & service
Disliked: Amenities
I was there on business. I am. DJ so I had some equipment. The parking was $50 and the elevator was broken so I had to lug everything up and down several flights of stairs. I didn’t have WiFi in the room I was staying in so it was difficult to prep for a wedding I was DJing. I was upgraded to a different room but I didn’t really get a chance to enjoy.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, efficient, great views
Stayed 1 night in Jun 2026
Verified

8/10 Good

Tabatha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First off I will say that every member of the staff that I encountered was amazing. From checking with Michael M. To the kind gentleman in the car valet area. As for the room it could have been cleaned a little better there were cobwebs in the corners of the windows, lots of dust around the tv, blood spots on my comforter and a tear in my sheet. Parking is a little expensive also and the in hotel restaurant was a no for me, food lacked flavor and overall wasn’t a very good experience.
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all good
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful and very helpful. The bellman were excellent and very friendly.
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Remodeled room was fresh, clean and modern. Staff was excellent.
Stayed 1 night in Jun 2026