The front desk is not so nice and will treat you differently according to color.
??
4/10 不太好
Ronald
2025 年 8 月 5 日
喜歡:整潔度
Room close to elevator
Ronald
於 2025 年 8 月住了 1 晚
8/10 不錯哦
Gary
2025 年 8 月 4 日
喜歡:整潔度、員工素質和住宿環境和硬體
Valet parking staff was very polite but only one on duty. I checked out Monday at 11:00 am. It took 45 minutes to get my car.
Gary
於 2025 年 8 月住了 1 晚
8/10 不錯哦
Lowell
家庭旅遊
2025 年 8 月 3 日
Great location. Room okay, nothing special. No bar soap. Didn’t seem like a good value.
Lowell
於 2025 年 8 月住了 1 晚
6/10 一般般
Tammy
家庭旅遊
2025 年 8 月 2 日
喜歡:員工素質
Adequate accommodations. Area around hotel very noisy, not a great nights sleep. Staff were friendly and helpful.
Tammy
於 2025 年 8 月住了 1 晚
10/10 有夠讚
Kimie
2025 年 7 月 29 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
No parking available. Municiple garage a block away or valet. Was clean & well maintained.
Kimie
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Glenn
家庭旅遊
2025 年 7 月 29 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I think you need a bigger valet space. Very convenient for activities. Staff were very friendly especially the man and woman bartenders. A lot of homeless people wanting money. Restaurants were only blocks away and were very good.
Glenn
於 2025 年 7 月住了 4 晚
8/10 不錯哦
Allen
情侶出遊
2025 年 7 月 28 日
喜歡:設施服務和住宿環境和硬體
Very nice room.Confortable bed.
Good restaurants near by.
Allen
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Renee
家庭旅遊
2025 年 7 月 28 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The hotel was wonderful! Location is great. Being from Chicago I wasn’t thrilled with the restaurants near the hotel but that was my pickiness and no fault of the hotel. The hotel was clean, quiet, and the staff was great. I would stay there again.
Renee
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Lance
團體旅遊
2025 年 7 月 28 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Had a great stay!
Lance
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Marlys,Jamestown
家庭旅遊
2025 年 7 月 26 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Our stay at Hampton Inn downtown Cleveland has gone beautifully. The facility is clean, quiet, and comfortable. The aspect that puts this visit in an even higher category is the customer service reps. Upon our arrival we were greeted by two friendly, helpful associates. The warm welcome we received from these two people set the tone for a wonderful stay. Thank you Cat and HD.
Marlys
於 2025 年 7 月住了 1 晚
4/10 不太好
John
情侶出遊
2025 年 7 月 25 日
喜歡:整潔度
不喜歡:設施服務和住宿環境和硬體
It had a walkable location. The housekeeping and valet service was good. The front customer service desk was awful and the breakfast was too.
John
於 2025 年 7 月住了 4 晚
4/10 不太好
Marjorie
2025 年 7 月 23 日
不喜歡:員工素質
All 3 Elevators were not working for 1 day; mopped lobby floor while guests were eating breakfast.
Marjorie
於 2025 年 6 月住了 3 晚
10/10 有夠讚
Shirley
團體旅遊
2025 年 7 月 22 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Loved the proximity to Hall of Fame and Lake Erie. Hard to land a place to park when giving my car to valet as not enough people working in valet. Better on second day. Staff was friendly , courteous and clearly wanted you to be satisfied. I would definitely stay here again.
Shirley
於 2025 年 7 月住了 2 晚
10/10 有夠讚
William
情侶出遊
2025 年 7 月 20 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The facility itself was very pleasant, but the highlight was the staff they were absolutely fantastic and went above and beyond to ensure sure your stay was an enjoyable one.
William
於 2025 年 7 月住了 2 晚
6/10 一般般
Melanie
親子旅遊
2025 年 7 月 20 日
喜歡:整潔度和住宿環境和硬體
不喜歡:設施服務
What they don’t tell you in the astronomical public parking garage you have to use and pay for. Don’t use the valet, the garage they use is around the corner
Melanie
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Vikki
2025 年 7 月 18 日
喜歡:整潔度
Vikki
於 2025 年 7 月住了 2 晚
8/10 不錯哦
Joyce
2025 年 7 月 18 日
喜歡:住宿環境和硬體
Joyce
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Adam
家庭旅遊
2025 年 7 月 18 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was a nice hotel the rooms was clean and beds were very comfortable.
Adam
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Ryan
商務旅客
2025 年 7 月 17 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Valet or self park (you need to pay). Plenty of food and some shopping within walking distance - Dunkin Doughnuts and a Vietnamese Restaurant a few hundred feet away. Across the street - Subway, pizza, and more. Nice supermarket (prepared foods, snacks, alcohol, etc) less than 10 minute walk away (Heinen's).
Ryan
於 2025 年 5 月住了 5 晚
10/10 有夠讚
Lawrence
2025 年 7 月 17 日
It was great!!! Definitely coming back.
Lawrence
於 2025 年 7 月住了 5 晚
8/10 不錯哦
Matthew,Houston
家庭旅遊
2025 年 7 月 16 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Didn’t like the parking situation. Upon arrival, it was hard to park to register for my room. The valet service works, but it’s expensive and slow. I opted for a cheaper parking option around the corner from the hotel. I witnessed a number of guests having long waits to retrieve their vehicles. The hotel was clean with helpful and friendly staff. The breakfast was the average free breakfast.