Imperial 3 Stars Hotels

"My family was traveling from Pensacola, FL to Minneapolis, MN this past weekend. On Saturday we agreed to drive until we couldn't drive anymore. We booked a room in St Louis and made our way there. Upon arrival I was told that I had reserved for the following weekend. We were all exhausted and now didn't know what to do. Shyra was at the front desk and she was amazing. She kept mom (me) calm and helped us work with Expedia to change the room to that night. What could have ended as a terrible evening ended up being one of the best hotel experiences of the trip. My 10 year old daughter talked about how nice she was and how much she liked her every time we walked past the desk until the moment we left. To top it off, she made sure we were fed the next morning with breakfast. Shyra, I hope you see this. Know that you made a huge difference for us on our trip home and we appreciate you. Have fun in Wisconsin dells!"

"Great place to stay and staff are nice, kind, and helpful. "

"Staff was friendly and professional."

"Front desk was friendly and professional without being stuffy. Even as we walked to our room, staff took the time to greet us. The pool was a nice, refreshing time for the kids. I LOVED the free snack and drink offered at 5:30. All three kids had a plate of nachos and decided it was enough for their supper meal. Our fire alarm started chirping and contacted the front desk. They immediately attended to it and apologized for the aggravation. The evening was very quiet and uneventful. Breakfast buffet had enough choices to meet my diabetic needs, and even vegan needs. Impressed with the absolute cleanliness, friendliness, and quietness. The only thing I found lacking was my mattress was too soft. But that is personal choice so not to upset over it!"

"love this place!! I will be back soon!! "

"Nice clean hotel. Quick check in. Breakfast wasn’t good at all. Other than that loved the hotel "