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"The staff. The number one reason we choose to stay there every year is for the staff. Every time there are different people but they are ALWAYS the best staff. Front desk girls were amazing. Jackie and the girl who worked today 2/1/2026 wearing the cute fur coat. They both should get big shout outs. THEIR HOSPITALITY WAS SOOOOO OVER THE TOP!! I will tell you we had very cold showers. The water did not get more than luke warm"

"Great staff"

"Room was comfortable "

"Staff, front desk..Rose was the nicest and most polite ever! "

"The entire staff (Rachel, Tijuan, Veronica, Carlton) were amazing. Very helpful and considerate. My room was clean and both the breakfast and dinner meals were delicious. I would recommend this hotel! "

"Great stay "

"Rooms was spotless and staff were very professional "

"This was a wonderful trip , it was a getaway away from home, and was well deserved, the front desk check in was fast and the room was clean and breakfast was on point , everything was wonderful, thank you Baltimore 😊🌞"

"Everything! The hotel was clean, great location, and the front desk clerk was kind and helpful! "