白馬什設有游泳池的飯店，旅行前必看！

「The hotel was rather rundown. Customer service was lacking from the clerk at check in. She was more interested in her text conversation. Our room was fairly clean and the bed was comfortable. But the window shade was broken, the kitchen sink water would not get cold, there was unidentifiable smears on the bathroom wallpaper, the breakfast was underwhelming. The exit light on the 2nd floor elevator lobby had been knocked loose and was hanging. There were copious bags of trash in this same...

「This is the best hotel we have stayed in, clean and comfortable」

「The property is old and outdated. The pool and hot tub was not cleaned. There was hair and dead skin in the hot tub. We were there 4 days and 3 nights and through the stay, we never received housekeeping. I also smelled marijuana in the elevators. It should be a smoke free hotel and it doesn’t seem to be.」

「lobby providing the water is great.」

「More flexibility for canceling especially during power outrages in the community. We had to get a room because of the storm not sure of when the lights would be back on. They were on a day ahead of time but they wouldn't refund the extra day because I booked through Expedia. I reached out to Expedia and they said speak with property manager which I did and this because a pass the buck problem....needless to say we just kept our card key for the 2 rooms and went home an returned the keys the next...

「Upon arrival, the manager asked an excessive number of questions, which made the check-in process uncomfortable. The pool is only open Tuesday through Sunday, which was not disclosed beforehand. The complimentary breakfast was very disappointing. The scrambled eggs were watery, and the breakfast ham had a terrible odor. We also learned that the hotel no longer offers complimentary cookies, as staff explained they stopped providing them after COVID. The hot tub was another disappointment. The...