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"My experience at the Wade Hotel was very disappointing. First, I didn’t receive the room I originally requested. When I was moved to another room, it turned out to be even worse, so I had to return to the first one. The cleanliness was a major issue, the rooms were dirty and not well-maintained. To make things worse, there was no hot water for over a day. There was also no internet throughout my stay, and cellular service upstairs was extremely poor, especially with Verizon, making it difficult to make calls or stay connected. Additionally, basic amenities were missing. There was no complimentary water, and essentials like soap and shampoo were not provided, which is unacceptable for a hotel. Overall, it was a very bad experience, and I would not recommend staying here."

"Clean room"

"I got woken up at 10 pm with strange noises all night coming from my room somewhere. Knocking, banging, scratching. I turned on the light and the noises would stop. Couldn’t sleep well. Felt like I was in a haunted room "

"Loved the property, the location and extra comfy beds. HATE that I'm still waiting for my $75 room deposit for one night's stay to be refunded. 3-5 days to review the room and refund should suffice. "

"Hotel is conveniently located, clean and rooms were spacious. Evening reception and breakfast selections are fantastic. The only downside was the pool area is small with limited seating but the kiddos still enjoyed. Staff was very professional and helpful. Would stay again. "

"Clean room nice staff, beautiful property. Enjoyed the deluxe room"

"This hotel is awesome for visiting Chicago. The staff were consistently attentive, respectful and helpful with suggestions. The hotel room was clean and the view we had was fantastic. The pool and hot tub were relaxing — easy to access and get fresh towels. The only minor criticism was that the hotel is an older building and shows some wear and tear — if I owned it, I’d invest in new flooring because the old carpet is super gross. That said, for what we paid and what we got, we are extremely satisfied and glad we stayed at the Hilton, and will likely stay there again!"