Find Hotels with Free Parking in West Loop, IL

"Overall, the hotel itself was good. The housekeeping staff was not responsive, and did not replenish items even after requesting three times in 24 hours. Very frustrating at this level of hotel."

"NA"

"Before arriving to the hotel, I called and let the hotel know that I would be arriving the following morning after check in due to a change in my flight that was out of my control. They said they made note of it. When I arrived to the hotel on 3/13/2026, I was told I didn’t have a reservation. Waited 20 minutes or so for the receptionist to come back and say “they got it figured out”. Extremely annoying. They blamed Expedia, however if you have an agreement with a third party, communication is key. I would like to add that it is not worth pre-paying for the breakfast. You are only allowed two things off of the menu which is a total rip off for the amount paid. Lastly, the hotel needs an upgrade. One of the elevators there did not close properly, the furniture was worn out and the bed and pillows were not comfortable. The only nice thing about the hotel was the view. Period. "

"The staff was super helpful and very welcoming. The room had an amazing view for us, beings it was our first time being in Chicago. It’s was so close to everything we wanted to visit and super convenient. I will most definitely stay at this hotel again for future stays in the city.!! Thank you so much for taking pride in your establishment, and your employees, as both we’re definitely deserving of a 5 star rating and review.!"

"B"

"Water in restrooms wasn’t working. Staff rude when we got checking in. Room wasn’t getting warm "