Find Beach Hotels in West Loop, IL

"The room was perfect "

"We had a nice view of Lake Michigan and Navy Pier. However, our check in was at 4 PM and we did not get into our room until 6 PM. We arrived shortly before 5 PM to check in. We waited in line for 20 minutes just to check in. When we finally got to the desk, we were informed that our room was not ready. There were 10 people ahead of us who also did not have a room and they could not tell us a time as to when our room would be ready. We waited in the lobby for probably 30 minutes, which was not terrible considering they couldn’t give us a timeframe. The concierge was rude about the situation and not accommodating. The least they could have done was comped us for the time we waited. Very busy hotel. Lobby always full of people. Our room was fine, average. "

"Great location, historic building, everything you need for a business or pleasure trip."

"I enjoyed my stay. I ordered breakfast from the restaurant on the property, and it was delicious. Everyone on the staff that I interacted with was hospitable. The location is perfect and I had an amazing view of the river from my room. "

"Staff were pleasant, kind and helpful. Breakfast was not included and was $22. It was a regular hotel buffet. A hotel of this price/quality should either include breakfast or make it a nicer experience. No complaints regarding the room or cleanliness. "

"The breakfast was delicious. A sit down restaurant for breakfast. My eyes screamed yes & my belly smiled. "

"Slightly old"

"Overall a great place. My only issue was that they charged us for 3 nights of valet @82.00, but we only had a car there for one night. "

"Positives: The staff was friendly, professional, and very helpful throughout my stay. Negatives: Unfortunately, my experience had a few issues. I didn’t receive the suite I had booked for the first night and had to switch rooms the next day, which was quite inconvenient. The bathroom also had a persistent unpleasant smell during my stay. Additionally, I noticed that the room charges were higher than my original booking price. While the staff corrected it after I raised the concern, it’s not ideal—especially for guests who opt for express checkout and may not notice the discrepancy."