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Awesome !!

Friendly staff, good location. We were there for a concert. Eveything about the hotel was great, only complaint i had is that you are automatically charged a “perks” fee for things we would never use, like an hour on the scooters, that doesnt benfit everyone. Aside from that, no complaints!

A beautiful lobby filled with history, attentive & friendly staff, and a clean updated room were the hallmarks of this hotel. I only wish we had been staying more than 1 night to experience it more thoroughly. The location was perfect for our visit to the Chicago Art Museum.

Clean room, quiet, friendly staff

I was pleasantly surprised by this hotel. Good location, decent rooms. The only minor complaint i had was the shower doesn't get very hot.

Excellent hotel, my only complaint would be the Peninsula food service. We ate at the Shanghai Terrace our first night on site and honestly the food was only 2 stars. Specifically the appetizers were minuscule, and 90% pastry dough. Whatever filling was supposed to be inside all the dough largely wasn’t. The whole Peking duck was arranged haphazardly on the plate, the skin was not really crispy, and the taste experience was completely lackluster. As to the main dining room the service...

Wonderful Stay!

This was the nicest stay I have had in years. Felt like a weekend with your best friend and they are an excellent host. Every amenity and design of the place is well intentioned and thought out. I will definitely be back!

I stayed here to visit my child that attends the Art Institute and I was completely impressed. I will definitely stay here again.

Great stay and location.

ABSOLUTELY BEAUTIFUL HOTEL. FIRST RATE AMENITIES. FIRST RATE STAFF. KAREN AT THE CONCIERGE DESK WAS ESPECIALLY HELPFUL. FREE AUTOMATIC UPGRADE TO A BEAUTIFUL SUITE WITH A LAKE VIEW. SUITE WAS AKIN TO A VERY EXPENSIVE APARTMENT. ONLY COMPLAINT AND IT IS VERY MINOR. SINGLE PLY TOILET PAPER WAS BENEATH THIS PLACE. OVERALL WE LOVED IT.

Wonderful stay in a great location!

Excellent Customer Service

They are great and accommodating. Expedia had horrible customer service and told me my hotel was full at 830pm by email which they conveyed at 910pm when I attempted to check in ar the Canopy Hilton at 9:10pm. I will NEVER use Expedia again. Ridiculous and horrible way to handle customers

This is a great place to stay with kids! We have a 7 yrs, 5 yrs and 18 month old and the hotel was very welcoming. The indoor pool was nice for the kids and one of the reasons we stayed here (the pool was a bit chilly, so hopefully they can get it a bit warmer for winter stays). The lobby is fun and feels cozy with the fire. It's a fun place to hang out at night time and the room was clean and spacious enough for our family while not breaking the bank.

Hotel is well appointed with beautiful rooms and an elegant, luxurious bathroom. The staff was helpful and the hotel is in the middle of the best shopping abd restaurants in Chicago! Wull definitely be my "go to" hotel in Chitown!

Excellent stay. The view was perfect from the suite and the ambiance made it worth while. Would stay again!

Excellent Service

Hotel was very nice and clean. The location was excellent.

The hotel is right next to 3 restaurants and a fashion mall so it’s a quick walk from there. Also super convenient for events like conventions at the Donald Convention Center. Good service and free WiFi is a plus. Great parking garage location with easy access, plus 18 check in so that’s a bonus for me. Overall, excellent experience worth the money spent on for the nights my buddy and I stayed.