Ryokans in U.S. Virgin Islands

"Wonderful time "

"This place is definitely not a 4 star resort. The good things about the resort are they had beautiful grounds, the pools and beach area were nice, live entertainment at night, comfortable beds, local vendors selling stuff by the restaurant and balconies. We stayed a total of 6 days, not once was our room cleaned. I called down to the front desk and was informed that they don't clean the rooms but could bring us towel. The sand in the Virgin Islands is beautiful but it will end up everywhere, all over your clothes, belongings and eventually even trying to be careful in your bed. It was hard to sleep because I could feel the sand on the sheets. The walls were super thin, we could hear everything our neighbors were doing. My sister and her husband had to be moved because their room smelled like mold. The second room also smelled like mold and they wouldn't move them again because they said they had no other rooms. They claimed it was the cleaning products that smelled like that which definitely wasn't true. We took pictures of mold growing in the bathroom. The fan in the bathrooms didn't work. They will give you a ride in golf carts instead of walking up the hills, except they drive very fast. A golf cart full of people flipped over during our stay. When you first check in they try to convince you to sit through a 90 minute presentation. The Virgin Islands were beautiful and we definitely will go back, but won't be staying here ever again. "

"Room was clean. However check in process was very inconvenient. Please make sure you call after your booking to make sure that you have a full stay. When we arrived we were told we had a “room change” reservation bc they are a timeshare location. We checked in at 3pm on Friday. We had to check out at 10am on Saturday only to be rechecked in to a new room AFTER 3pm on Saturday. We were traveling with a small child thankfully we made it work but it was very inconvenient. Also checkout is at 10am which is pretty early considering most of the flights did not leave out until after 4pm. Overall would not stay at this location again it was also very far out from downtown located literally on top of a hill so walking anywhere was out of the question. We had to taxi everywhere which was expensive. If you plan to go to this location make sure you do your research & plan accordingly "

"We enjoyed our stay at the Mafolie Hotel in February 2026!! The pool was lovely and the view from the pool and restaurant was absolutely stunning!!! The staff was the best ever!! The front desk staff, cleaning staff and restaurant staff are all incredible - so friendly & extremely hard working and they made our visit extra memorable! The restaurant was terrific and we highly recommend! Free breakfast to start the day could not be beat! Dinner with a view was spectacular! The only issues we had were: our room was completely interior and we missed having natural light and any type of view would have been appreciated (not that we spent too much time there!) as well, the good thing is that this hotel is on a mountain and has the best view ever and the bad thing is that it is on a mountain and you must take a taxi everywhere!!!! Walking on the minimal shoulder of the road is not recommended!!! We had expected to do some walking to local attractions and that was not possible (disappointing.) All in all, a wonderful hotel that I would recommend for its charm, cleanliness and outstanding staff and hospitality!! "

"We stayed in the King ocean-view Villa Suite ( The Hibiscus Suite)- definitely the nicest suite. Sweeping views of the Caribbean. Very private and comfortable. Staff was very friendly and helpful. The property in general is showing its age. Our TV remote was missing- so no TV. Coffee pot was inoperable- but coffee available in the lobby. The villas are a step above the hotel rooms. We walked to the airport in less than 10 minutes. Inconvenient for access to restaurants or grocery."

"Check in was horrible. The stay was ok. Clean hotel with things to do around it."

"Beautiful view overlooking the ocean. Great dining choices for the several restaurants on property. Nice pools and beautiful beach! Wonderful staff! I couldn’t ask for a better experience!"

"Bethany was by far the friendliest and most helpful employee we encountered during our stay. She truly made a positive impression. The view of the ocean from our room was absolutely wonderful, and the beach itself was clean and well maintained. Unfortunately, we experienced several issues that made our stay disappointing—especially for an all-inclusive resort. The main restaurant was never open during our entire visit. We were able to eat at the buffet for breakfast and dinner when it was available, which still felt limited and if you missed the buffet window you were SOL. One day, after being out on excursions, we returned to the resort to find zero food options available. Room service was not offered, and the oceanside bar had closed its kitchen due to staffing issues. Since the resort is fairly remote, ordering outside food wasn’t practical. After a full day of snorkeling and kayaking, we were understandably starving and ended up purchasing food from the casino. While the casino had its own issues, by that point we weren’t surprised given how things were operating at the resort. Additionally, our room was not very clean upon arrival, which added to the frustration. Overall, while the ocean views and a few staff members like Bethany were highlights, the lack of reliable food options and cleanliness issues made this stay fall far short of what we expect from an all-inclusive experience."

" Very bad experience anywhere in the beach in the hotel in the restaurant I wasn’t happy but poor Service that have many people to work in lunchtime. Take you 2 1/2 hour to eat taco fish."