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"The staff was kind and helpful, we will be staying there in the future and recommending you to others. God Bless!"

"Staff was friendly. Bartenders were amazing "

"Old tired property, needs major renovation. "

"The bar was good and the view was incredible."

"Loved breakfast by the ocean, so lovely. Pool in excellent shape and super clean. Room also new and clean! Property is doing a good job of continuing to improve! WiFi also very good. "

"This is THE hotel to stay in in St. Croix. It is right by the ferry to the island that has Christiansted's beach facing the harbor, so it's super easy to get to the island beach. The hotel owns the ferry, so hotel goers get to ride the roughly one-minute boat ride for free. The hotel is recently renovated and gorgeous. I especially loved the pool and the peacock room, both of which are just beautiful. We stayed in one of the alleyway rooms, which are the hotel's most basic. They have a very nice layout but I was hoping for a fancier room. On the last night, the hotel kindly gave my son and I an amazing, free upgrade to one of their nicest rooms, with a private balcony overlooking all of the boats and the island, kindly facilitated by Ms. Janeta. Their cleaning staff was especially kind, especially once my friend left and I was traveling alone with my infant son. I love the hotel and St. Croix so much that I entended our stay. The bellhops carried all of our things during our three room changes. Shoutout to their bellhop Jeff. Ms. Anne on the cleaning staff was also especially kind to us. At the front desk Shanequa was very nice to us. The 3 PM check-in can be slow and feel slightly chaotic at times, but it is worth is. The hotel's restaurant, Prime Harbour, is overpriced but good. I got the surf n' turf which was the most expensive in the area but they give you an extremely generous portion of lobster. Virgin Coffee Roasters is located at the foot of the hotel and is good. "

"There was only one bar serving the whole resort. They were short on staff.. the food was ok, but they only had one restaurant serving breakfast and dinner. The room were clean, some of the staffs were real friendly and helpful, but I am not sure if they are going through a transition, it seems like they are short on staff, and most of their employees were handling multiple tasks and jobs.. "

"I had an amazing stay at Hotel Cay! The staff was incredibly friendly and welcoming, making the entire experience even more enjoyable. The location is absolutely beautiful—perfect for relaxing and taking in the scenery. One of my favorite parts was using the water taxi—it added such a fun and unique touch to the trip. The bar was fully stocked with great options, and the food from Rolling Smoke was delicious with a nice variety to choose from. Overall, everything exceeded my expectations, and I would definitely stay here again. Highly recommend!"

"HAD COUPLE ROACHES AND HIT MY KNEE ON EDGE OF THE BED FRAME IT STICKS OUT. BESIDES IT WAS A NICE ROOM AC WORK PERFECT AND NICE HOT WATER. "