Find Hotel with a Concierge in Theater District, NY

"No ice bucket but had ice machines. No mini fridge. No complimentary coffee. No washcloths. No luggage rack. No glasses, plastic or otherwise. No coffee maker. Basic room with tv. "

"Everything was amazing!!! Staff is super nice and so helpful!"

"Good place. Good location ."

"The staff was very attentive and kind upon arrival. The hotel was a perfect location, right in Times Square, and there were a lot of things to do and places around to eat and enjoy. We had a room facing Times Square so the view was nice and we got to experience the lights and sounds of NYC right from our room. Rooms were clean and spacious for the 4 of us. The restaurant was nice as well and had a good amount of food and drinks. I would stay here again. "

"Great location. Staff was very helpful. Wi-fi worked fine. Noise in the hallways all night of listening to others opening and shutting their doors was the only downfall. Definitely need white noise all night to help block the doors and people talking in the halls. Overall a lovely place to stay"

"Friendly"

"Good location "

"I did not see any advertisement that they haven’t switched to A/C yet and therefore no way to cool the room down and brought a fan to the room, it was 81 degrees in the room. It cooled down at night but still seemed odd for a hotel in Times Square to have that issue and not forewarn."

"Absolutely horrible service all around and room was tiny especially the bathroom. Literally had to close the bathroom door to get into the shower. Day 1 we received a letter on the door stating we are being charged a $500 cleaning fee for smoking in the room but the issue is nobody in the room even smokes!!!! I went to the manager and explained to her nobody smokes and she then insisted I call my credit card company to file a dispute instead of helping me (the guest) remove the bogus charge! The bar states it closes at 11:30pm but that is false as well. We showed up to have a drink before we went to the room at 11:10pm and was rudely told to go away! The last and final night we received another letter stating that the water to the ENTIRE hotel would be shut of between the hours of 11pm and 8am??? Never in my life have I ever been without running water and a toilet to flush! Great location but grimey hotel and terrible service. Bartenders cared more about talking to each other than the guests. Insane! Made my 5 night stay a bad experience all around. Shame on the management as I am in the hospitality business and would never treat any guests like this! STAY AWAY FROM MSOCIAL TIMES SQUARE!!!!"