「Our experience at this hotel was amazing. The location and amenities were impressive. The staff, especially Susana, went above and beyond with the level of service offered and made this our most memorable stay. I would recommend this hotel without hesitation.」
「Wonderful B&B that was clean, safe, affordable, centrally located and with very helpful staff. Ajita was exceptionally helpful with our arrival, recommending where to eat and what to see during our visit. She also served us several nice breakfasts. Highly recommend and would definitely stay again. 」
「Overall a great find in Porto! Very comfortable, practical amenities in the room, keyless entry, a strong AC unit that worked well in summer heat, and located on a quieter street that was still near much daytime/nighttime things. 」
「It was an amazing experience to stay in this hotel, staff are very nice and friendly, hotel is beautiful, well designed, the room is very clean. I will definitely come back again.」
「This boutique hotel is excellent. Right next to the bank so that police keep patrolling, safety is ensured. My room with elevator access, there is balcony and kitchen inside the spacious room. The juice squeezer allows us to make our fresh orange juice in the morning, what a splendid! Nothing to complain about and I would like to recommend the hotel to all my friends who would come to Porto!」
「All of my family loves this place. It was so lovely to see a beautiful garden from my balcony.
Would recommend this house. The breakfast was apparently simple but healthy. Fruit bowl is very nice! 」
「This is one of the best hotel experience I have. Very stylish design of hotel, clean and comfortable room, friendly staff who is willing to share with you anything about the city. Great breakfast too!」
「The Hotel was excellent. Staff was super helpful and the Spa was very nice . my only criticism is that the rooms don’t have a lot of room to move around and drawers . We went for 7 nights and had to pretty much live out of the suitcases but other than that this hotel was super . 」
「Very comfortable hotel, location was perfect. Close to wonderful restaurants and all the best sites, easy walking distance to the river.
Great vibe all round 」
「It was a great accommodation for me. It was a cozy spacious apartment for couple. The staffs are friendly and helpful. Location is good .I would love to stay there again 」
「Perfect location and awesome staff! Very communicative for check in and check out, great recommendations for food and activities. And the room was clean and comfortable for a good price!」
"Two reasons you should consider this hotel but many more reasons not to book!
Good things: the spa and restaurant staff are great, and the location is exceptional but they’re many other hotels next door.
Bad things:
- unfriendly receptionist: the receptionists were not attentive and friendly throughout my 3-day stay, especially the one who checked me in. I just looked at the other guest comments, it seems my bad experience was not unique to me.
- Room conditions: the room has a very small window (like a prison) that offers almost no natural night. Hotels.com must indicate this in the room description because people like me do mind. Also, the room size is small.
- Noise: Throughout my entire stay, I could not sleep well because of the noise coming from both inside and outside of the hotel. Imagine disco music is On till 2am.
- Housekeeping: the bathrobes were being removed from the room and clean towels were not refilled. The cleaning and amenities were random - good luck!
Extra charge: 20 Euro for the receptionist to just make a phone call to get a taxi, while the taxi ride costs just 10 Euro. I’d rather pay an extra fee to the taxi driver who actually delivered a service and drove me to the train station safely. Where does it say in the hotel’s public information on this extra charge? Shouldn't it be a part of the 5-star hotel? "
