「Absolutely beautiful hotel, dating to the mid 16th century, retaining many original features. Attention to detail was exacting. Susanna and the team could not have been more attentive. Great location for the water front and centre of Porto.」
「It was an amazing experience to stay in this hotel, staff are very nice and friendly, hotel is beautiful, well designed, the room is very clean. I will definitely come back again.」
「Besonders schön ausgestattet, gemütlich in einer alten Baustruktur, toller Blick vom Balkon, ideale Lage, nettes Frühstück, einziger Nachteil: Hellhörigkeit」
「This is one of the best hotel experience I have. Very stylish design of hotel, clean and comfortable room, friendly staff who is willing to share with you anything about the city. Great breakfast too!」
「I had a wonderful stay at this apartment in Porto! Everything was perfect — the location is unbeatable, right in the heart of the city, yet quiet and peaceful at night. The apartment was spotless, beautifully kept, and had all the essentials for a comfortable stay. I truly appreciated the calm atmosphere after long days exploring the city. Thank you for a lovely experience — I would absolutely stay here again!」
「We had an excellent experience at Memoria, Porto FLH Hotel. The location is fantastic, close to everything yet quiet enough for a relaxing stay.
The room was spacious, comfortable, and very well maintained. The staff was professional, friendly, and always ready to help with anything we needed. Breakfast was fresh and varied, and the afternoon tea was a lovely detail that made the stay even more enjoyable.
Overall, everything about our visit exceeded expectations. We would definitely choose...
「It was a great accommodation for me. It was a cozy spacious apartment for couple. The staffs are friendly and helpful. Location is good .I would love to stay there again 」
「Only complaints: was promised a phone to use. No phone. Was supposed to be herbs and spices, they weren’t there, either.
Otherwise smooth and easy experience.
Thank you.」
「I stayed at the apartment for two nights. The apartment is spacious and well equipped, and very centrally located.
The hotel itself is very beautiful especially the library.
The front office team are very helpful and kind. Many thanks to Iris and Daniel for their help.
I had drinks at the bar one night and Miguel had offered great recommendations on wine.
It was a lovely stay and hope to stay in the hotel next time.」
「Our stay was perfect! Staff is so sweet, room was so nice and a great location for exploring the city for the first time. Our stay included breakfast which was great. I recommend staying at Menina Colina 」
"Two reasons you should consider this hotel but many more reasons not to book!
Good things: the spa and restaurant staff are great, and the location is exceptional but they’re many other hotels next door.
Bad things:
- unfriendly receptionist: the receptionists were not attentive and friendly throughout my 3-day stay, especially the one who checked me in. I just looked at the other guest comments, it seems my bad experience was not unique to me.
- Room conditions: the room has a very small window (like a prison) that offers almost no natural night. Hotels.com must indicate this in the room description because people like me do mind. Also, the room size is small.
- Noise: Throughout my entire stay, I could not sleep well because of the noise coming from both inside and outside of the hotel. Imagine disco music is On till 2am.
- Housekeeping: the bathrobes were being removed from the room and clean towels were not refilled. The cleaning and amenities were random - good luck!
Extra charge: 20 Euro for the receptionist to just make a phone call to get a taxi, while the taxi ride costs just 10 Euro. I’d rather pay an extra fee to the taxi driver who actually delivered a service and drove me to the train station safely. Where does it say in the hotel’s public information on this extra charge? Shouldn't it be a part of the 5-star hotel? "