Find hotels in Palmetto Beach, Tampa

"The hotel is run down and desk staff was not clear on protocol when changing reservations. Various items in room did not work and although maintenance was notified no one came to fix and there was no follow up to confirm if it was taken care of. "

"Upon arrival parking was a mess due to a small unloading area and valet parking. When checking in the staff didn’t address the parking (valet or self park). You needed a QR code to open the gate and park. I had purchased the breakfast plan and breakfast was terrible. Cooked and left under a heating lamp. Although, staff was great. Upon booking through Hotels.com there was no mention that the pool was closed for repair. It’s Florida and you want a pool. Wine selection was ok, but they charged $21.00 for an average glass of wine. There was a nice walking trail close and the hotel was clean. More attention to guests upon checking into the hotel. "

"Beautiful property. Great staff. "

"Nice place to stay for a night. Great shuttle service to the Port. "

"Front desk person was very rude and dismissive and would not allow me to speak when i was trying to explain my situation as i had some workers show up to stay at the hotel. They refused to work with me on changing the name on the reservation and told me i could not get a refund. Horrible customer service and overall experience."

"Although the room assigned was not finished be cleaned the desk staff resolved the issue right away and the amenities served us well! "

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"The room was fine. Beds comfy. The room was alittle outdated and the bathtub was cracked alittle. The staff were so friendly and helpful. The food was also great. The pool was clean but you have to get up early to get a seat. We enjoyed are stay here and the price was good for spring break time "

"Booked room with a balcony, didn’t receive. Hair in shower upon arrival. Housekeeping removed trash daily but didn’t replenish toilet paper. Was told we needed to ask for the “full package” - since when is toilet paper an extra amenity? Pool looked nice; will likely be real nice once renovations complete. "