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Shinsaibashi Higashi Crystal Hotel

3.0 star property
Hotel with a restaurant, steps from Dotonbori

Choose dates to view prices

Photo gallery for Shinsaibashi Higashi Crystal Hotel

Welcome to the Crystal Hotel, featuring a prominent entrance and balconies with windows.
Welcome to our reception area, featuring a sleek reception desk and a decorative wall piece with stylized birds and floral patterns.
Two single beds with white mattresses and dark headboards, a flat-screen TV, and a desk with a small refrigerator.
Enjoy dining in a stylish space with a central dining area, kitchen, and artwork-adorned walls.
Contemporary hotel corridor with sleek design, dark and light walls, and polished flooring.

Popular amenities

  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room, Non Smoking

Double Room, Non Smoking | Down comforters, desk, blackout drapes, iron/ironing board

Double Room, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Down duvet
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 5 Ping (17 square meters)
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking | Down comforters, desk, blackout drapes, iron/ironing board

Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Down duvet
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 5 Ping (17 square meters)
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Double Room Non-smoking

Down comforters, desk, blackout drapes, iron/ironing board

Standard Double Room Non-smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room Non-smoking

Down comforters, desk, blackout drapes, iron/ironing board

Standard Twin Room Non-smoking

  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
2-4-28 Shimanouchi, Chuo-ku, Osaka, Osaka, 542-0082

What's nearby

  • Dotonbori - 1 min walk - 0.2 km
  • Kuromon Ichiba Market - 4 min walk - 0.4 km
  • Dotonbori Glico Sign - 8 min walk - 0.7 km
  • Nipponbashi - 10 min walk - 0.9 km
  • Spa World - 3 min drive - 4.1 km

Getting around

  • Kitntetsu-Nipponbashi Station - 8 min walk
  • Nippombashi Station - 8 min walk
  • Itami Airport (ITM) - 28 min drive

Restaurants

  • ‪故郷羊肉串店 - ‬2 min walk
  • ‪朋友雑穀食府 - ‬2 min walk
  • ‪萊萊 - ‬2 min walk
  • ‪新新品味居 - ‬2 min walk
  • ‪鑫福火鍋城 - ‬2 min walk

About this property

Shinsaibashi Higashi Crystal Hotel

Hotel near Dotonbori
Close to Kuromon Ichiba Market and Dotonbori Glico Sign, Shinsaibashi Higashi Crystal Hotel provides amenities like a restaurant. Guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), luggage storage, and smoke-free premises
  • An elevator, multilingual staff, and a vending machine
  • Guest reviews speak well of the overall condition
Room features
All 73 rooms feature comforts such as air conditioning, as well as amenities like free WiFi.
More conveniences in all rooms include:
  • Bathrooms with bidets and shower/tub combinations
  • Refrigerators, electric kettles, and heating

Languages

Chinese (Mandarin), English, Japanese, Korean

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 1,000 per person
  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 6 AM - midnight
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1000 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Shinsaibashi-Higashi Crystal
Shinsaibashi Higashi Crystal
Shinsaibashi Higashi Crystal Hotel Hotel
Shinsaibashi Higashi Crystal Hotel Osaka
Shinsaibashi Higashi Crystal Hotel Hotel Osaka

Frequently asked questions

Is Shinsaibashi Higashi Crystal Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Shinsaibashi Higashi Crystal Hotel?

Shinsaibashi Higashi Crystal Hotel doesn't offer parking.

What time is check-in at Shinsaibashi Higashi Crystal Hotel?

Check-in start time: 4 PM; Check-in end time: midnight.

What time is check-out at Shinsaibashi Higashi Crystal Hotel?

Check-out is at 10 AM.

Where is Shinsaibashi Higashi Crystal Hotel located?

Located in Minami, this hotel is within a 10-minute walk of Dotonbori and Kuromon Ichiba Market. Nipponbashi and Dotonbori Glico Sign are also within 15 minutes. Nippombashi Station is 8 minutes by foot and Nagahoribashi Station is 10 minutes.

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Shinsaibashi Higashi Crystal Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 122 out of 275 reviews
Rating 8 - Good. 122 out of 275 reviews
Rating 6 - Okay. 22 out of 275 reviews
Rating 4 - Poor. 5 out of 275 reviews
Rating 2 - Terrible. 4 out of 275 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Emma

Liked: Cleanliness
It was a nice stay, the room is fairly small but perfect for busy days exploring. Close to shopping and tons of food and metro stations. The staff at the counter was very friendly. The only things we didn't enjoy about our stay was the smell of cigarette smoke in the room, nothing overwhelming but disappointing, and a the bed was pretty hard.
Stayed 4 nights in Apr 2025

10/10 Excellent

CHI KEUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MATTRESS TOO SOFT
Stayed 3 nights in Jun 2024

10/10 Excellent

Mizufune

Stayed 1 night in Apr 2025

2/10 Terrible

Eriko

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
絶対にオススメしませんし、2度と泊まりません。 ①荷物をフロントに預けた際に、バックヤードではなく一般客のいる場所に置いたままだった。 勿論、貴重品は入っていないですが、約5時間そのまま、他のお客さんがすぐ側に座っている状況で信じられなかった。 スタッフへ尋ねたところ「ここは防犯カメラがあるから大丈夫」とのこと。 そういう問題ではなく、不特定多数の人が出入りする場所に預かり荷物を置くという感覚が日本のサービスと異なると感じました。 ②周辺は治安があまりよくない。 ③食堂？で、休憩中のスタッフがSNSを大音量で観ていたりと、国籍による感覚の違いを感じました。 ④客室はマンションのようになっており、廊下は非常に寒い、ビジネスホテルのような狭さ HPを見た限り良かったので親族と泊まりましたが、日本的な感覚のある方には特にオススメしません。
Stayed 1 night in Dec 2024

4/10 Poor

SATORU

Stayed 1 night in May 2024

8/10 Good

Yuki

Stayed 1 night in May 2024

6/10 Okay

SATOMI

Stayed 1 night in May 2024

8/10 Good

aya

Liked: Cleanliness, staff & service, property conditions & facilities
外の喫煙所に虫がめっちゃ飛んでるからそこが気になった。お部屋はすごく綺麗。
Stayed 1 night in Apr 2024

10/10 Excellent

aoike

Stayed 1 night in Apr 2024

4/10 Poor

Burak

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

2/10 Terrible

SENGHUN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

매우실망

연박하는데 물도 한번밖에 안주고,줄 수가 없다고하고 손님 응대하는 서비스 자체도 전혀 친절하지않았고 방에 들어가보니 청소도 잘 되어있지않았고,머리카락도 너무 많이 보였고,화장실도 깨끗하지않았습니다. 다시 이용할 마음 하나도 없습니다 추천 드리고싶지않아요.
Stayed 3 nights in Jan 2024

8/10 Good

Mari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
外廊下の造りなので、部屋がめちゃくちゃ寒くて寝れませんでした。シャワーカーテンが少し汚れていたのが残念です。
Stayed 1 night in Dec 2023

10/10 Excellent

EUNKYUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

6/10 Okay

Masaharu

Stayed 2 nights in Nov 2023

2/10 Terrible

jooyong

Disliked: Cleanliness, amenities, property conditions & facilities
객실이 너무 작고, 비치해야 할 품목들리 없음. 다음에 이용 할 예정 없슴
Stayed 1 night in Nov 2023

10/10 Excellent

??

Liked: Cleanliness
Stayed 1 night in Oct 2023

10/10 Excellent

Elin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Anie, New Jersey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are nice and friendly and the hotel is very clean!😊
Stayed 5 nights in Feb 2020

10/10 Excellent

JINLONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Bed is a little hard, but it doesn’t affect much. Overall is nice
Stayed 2 nights in Feb 2020

10/10 Excellent

YUCHUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

また利用させていただきたいです

こぢんまりした部屋ですがとても綺麗で寝泊まりするだけならとても快適だと思いました。 繁華街や駅へのアクセスも悪くなく利便性が高いと感じました。 従業員の方はとても親切でした。 ホテルからバッグの宅急便での発送をお願いしたところ箱に入れて梱包して下さっていてびっくりしました。
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020