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"Very helpful people at the reception desk."

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"Shuttle service is a wonderful amenity "

"It was just toast, cereal and pastries nothing great. "

"Room was clean. Had a problem with being on 4th floor with the gym above me (who puts a gym above rooms?!) but was moved to 5th floor next day. Conveniently located. Didn’t need my car for anything. "

"Full gym and spa. Pool area was great as well. Food was good.However price for waterpark is outrageous and no discount offered for staying onsite. "

"Yes"

"Absolutely loved the hotel and staff! Super friendly every one of them! We will definitely book here again next time! Great vibe 💕"

"My daughter and I very much enjoyed our two-night stay at this charming old hotel. It was perfect for our first visit to Salem and the location couldn't have been better for exploring everything that Salem has to offer. The room with 2 queen beds was huge and so warm and inviting. It had obviously been part of something larger in its past life with 3 closets and 2 huge windows looking out to a park across the street. The bathroom had been quietly updated but kept its old charm with the black and white tile floor and old fixtures. We have stayed in other old hotels, so we were not deterred by having luke warm showers at the end of the day as everyone is taxing the supply of hot water at the same time. The food in both restaurants was wonderful and the wait staff was very attentive. I'm a morning coffee drinker, so it was hard to get out of bed, throw on some clothes and hope I didn't run into anyone as I snuck down to the lobby to get my morning fix as there are no coffee makers in the rooms. But they offered wonderful coffee, hot tea and hot chocolate and cardboard carrying trays so I loaded up! We so enjoyed our visit and will definitely be back! I'll take old charm with its idiosyncrasies over modern, characterless hotels any day."