The customer service throughout the hotel was underwhelming, especially at the restaurant—staff were inattentive and seemed disinterested in helping. On top of that, the elevator was unreliable and felt unsafe at times. For the price, I expected a much better experience. Definitely not what I was hoping for.
Douglas
於 2025 年 7 月住了 2 晚
8/10 不錯哦
Mehrnoosh
家庭旅遊
2025 年 7 月 26 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great stay, convenient location but it’s very busy area.
Mehrnoosh
於 2025 年 7 月住了 5 晚
4/10 不太好
Kito
情侶出遊, 商務旅客
2025 年 7 月 26 日
喜歡:整潔度、設施服務和住宿環境和硬體
The property itself was great, bell staff great, but the stat was destroyed by the guests above us who made so much noise at all hours it wasn’t a peaceful stay. Sure there will be noise in a hotel but not loud bangs on the floor and tapping all hours all over the room and all through the night! The people above should have taken their x-games somewhere else. We complained to management and they claimed to have resolved the matter but it continued well until 1pm when we checked out. Management didn’t even offer to credit us for our stay which is the least they could’ve done. I won’t stay there again.
Kito
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Chris
2025 年 7 月 26 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was really cool, and great location
Chris
於 2025 年 7 月住了 2 晚
10/10 有夠讚
amanda
情侶出遊, 寵物同遊
2025 年 7 月 25 日
喜歡:整潔度和員工素質
The hotel is central to times square and super clean. the rooms are a little small but manageable. the only annoying thing was the elevators take really long.
amanda
於 2025 年 7 月住了 4 晚
8/10 不錯哦
Seon
親子旅遊
2025 年 7 月 25 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
very clean and modern, but the rooms are too small for a family.
Seon
於 2025 年 7 月住了 5 晚
10/10 有夠讚
Lye Yen
2025 年 7 月 22 日
喜歡:整潔度、員工素質和住宿環境和硬體
Safe and convenient!
Lye Yen
於 2025 年 7 月住了 2 晚
10/10 有夠讚
MARK
情侶出遊
2025 年 7 月 22 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
GREAT HOTEL LOCATION AND STAFF WERE EXCELLANT
MARK
於 2025 年 7 月住了 4 晚
10/10 有夠讚
Nykyta
親子旅遊
2025 年 7 月 18 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I absolutely loved this property. It was clean, the staff was very friendly, my kids loved the pool. This is in a great location and I traveled with a child with special needs and this property is very "autism friendly". We will definitely be back!
Nykyta
於 2025 年 7 月住了 4 晚
10/10 有夠讚
Elainena
家庭旅遊
2025 年 7 月 18 日
喜歡:整潔度、設施服務和住宿環境和硬體
This hotel was in an ideal location. The Pool and multiple areas to chill and hang out were awesome.
Elainena
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Ginevra
家庭旅遊
2025 年 7 月 18 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We liked the hotel...it just wasn't a very relaxing place to stay. Would be great if you were in town to drink/party. Room was crisp and clean.
Ginevra
於 2025 年 6 月住了 4 晚
8/10 不錯哦
Ladislao
情侶出遊
2025 年 7 月 17 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
No body lotion was provided in room and shower is open with no door making water splash into already small space, the bed was very comfortable and overall I would recommend and stay here again.
Ladislao
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Brady
2025 年 7 月 16 日
喜歡:整潔度、員工素質和住宿環境和硬體
Fantastic hotel ! Clean and safe :)
Brady
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Adriel
商務旅客
2025 年 7 月 15 日
喜歡:整潔度、設施服務和住宿環境和硬體
Tiffany at the front desk is the BEST! Thank you for all your help.
Adriel
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Roxanne
家庭旅遊
2025 年 7 月 14 日
喜歡:整潔度、設施服務和住宿環境和硬體
Everything was perfect
Roxanne
於 2025 年 7 月住了 2 晚
8/10 不錯哦
karene
情侶出遊
2025 年 7 月 14 日
喜歡:整潔度和住宿環境和硬體
The ac in our room was not working a very terrible noise in the room after 2 times we ask they change our roll to a small one
karene
於 2025 年 7 月住了 4 晚
10/10 有夠讚
Marilynn
家庭旅遊
2025 年 7 月 14 日
喜歡:整潔度、設施服務和住宿環境和硬體
Definitely will stay again
Marilynn
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Gina
家庭旅遊
2025 年 7 月 11 日
喜歡:整潔度、設施服務和住宿環境和硬體
loved it!
Gina
於 2025 年 6 月住了 1 晚
8/10 不錯哦
Scott
親子旅遊
2025 年 7 月 11 日
喜歡:整潔度和住宿環境和硬體
Staff and management were great!!! Room was clean and comfortable. Small room, but it’s NYC. Location was perfect.