「I had a wonderful experience staying at the Inn with my niece to celebrate her belated birthday and to celebrate mine. The front desk staff Alexis, the Manager Jeff, the cleaning lady at our room were all very professional, pleasant and helpful. Alexis made us feel welcome as we checked in close to midnight. Kris, The Guest Service Agent went above and beyond to make our stay enjoyable. She was so intuitive that she remembered my birthday from our conversation the day before and asked about it....
「We have visited San Antonio several times and this was our first time staying at the Aiden. I would highly recommend the Aiden Hotel!!! The staff was amazing and the hotel was clean. 」
「The hotel was under renovation and it was a mess. In the early hours of the morning, there were renovation trucks pulling things, which woke me up twice. In addition, there is no central air conditioning. The sound is too loud and makes it difficult to sleep. Very bad experience.」