Find Hotels near Memphis Intl. Airport (MEM)

"Staff are the highlight at this hotel - location is great, amenities fine, but Ms.Bernie, Ms. Duffy and Mr Tommy are knowledgable, warm and helpful."

"I did not enjoy my stay. I left a day before check out. The area was sketchy but the parking lot is gated, so fine. Trouble started before I arrived when a front desk clerk called me the morning of stating the specific room I paid for was not available, and they were changing my room. She could not provide a reason as to why, but only kept repeating "is it was okay?" I told her it doesn't seem like you are giving me the choice if it is unavailable. She hung up, I immediately called back attempting to get understanding of the reasoning it was being changed. The phone just rang, no answer. Upon arrival, immediately at check in, a clerk informed me the handicap accessible room I reserved was changed because "they have to save them for real handicap individuals." I then asked him how does he know one of the individuals I am traveling with is not handicap. He stated "because I didn't state it in the special comments section of the booking." Never have I ever had to make a special comment to mention that my wife is "really handicap" while booking an accessible room. I asked him to show me where it should have been indicated. He searched the paper work and never found it. I then told the clerk I do have a handicap individual with me, and he was welcomed to come out and check my plates/placard hanging. After going back and forth a while I told him to just put us in a room, I was tired of the debate. During the stay the pool was shivering cold. We also were denied towels. Smh. "

"The lobby is quite impressive, lovely and welcoming. Check in is completely contactless with computers there. A staff person is there on standby and very friendly. Parking is free and we saw a “security” car parked which made me feel better. However the room was not as lovely as the rest of the building. Cramped and a bit dark. Some extremely outdated parts along with some newer. Room had a fridge, no coffee maker or microwave but you can get tea, water and coffee in lobby. Shower had great pressure and mattress was comfortable. We did also appreciate the $20 pet fee as we have paid as high as $75 for one night! All rugs in and outside of room could use a good shampoo and vacuuming. Price was good so…."

"The best in the area, keeping Great "

"The breakfast was fabulous. There was barbecue potatoes, onions, peppers under our eggs. And there was enough left for breakfast the next day."

"This was the worst hotel i have ever stayed at. No where on the website does it talk about parling cost and the incident fee of 75 dollars a day. Breakfast for 10 dollars all you got was nothing health. The party that was on the roof top kept me up that night. The walls are very thin and you can here everything in the next room that you really do not need to hear. Check in time was late they had no rooms ready at 3pm. I was charged for 2 drinks that i did not buy, how does that hapoen. That was the last straw for me. I will never recommend this place to anyone. "

"Nice and clean "

"Dirty. Repairs seen. Came atofftime for food but staff was good and got me a coffee. Bathroom in room had a door with a broken hinge so it could not close O cups in the room. Ver humid. Street located on was like a ghost town. Every building was vacant Office building after office building was empty. "

"Check-in was easy and nice staff person. Place is really dirty, carpets gross, smells, I did not want to touch any surface. You can park your car behind a locked gate, but then the back door is wide open. Did not feel safe, extremely uncomfortable. "