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"The staff at the hotel are excellent! Very polite super helpful. From the staff at the desk to the ones in the restaurant, they go beyond to be helpful and kind. "

"Great service and attention"

"The room was great, clean. I was given a room with a very nice view. The amenities (breakfast buffet, spa and pool) were very nice and the service was very cordial. Parking spaces are tight. Great location close to a nice shopping mall, restaurants. Without traffic, it takes about 15-20 minutes to get to the airport."

"Great Hotel. The room was really big and confortable. Breakfast with a lot of options. Very clean hotel. Great staff."

"The staff was exceptional, the suite I got was everything plus more of what I expected! 10/10, highly recommend! Loved the panoramic views!"

"The room was spotless and the staff was courteous "

"Excellent appartement "

"Great breakfast, big rooms and view from them"

"My stay was nothing short of amazing, room was superb, the staff was friendly, the hotel was located in the ideal spot and I want to thank the front desk clerk Javier he really made our stay so much more awesome; he was helpful, accommodating, knowledgeable and all with a smile his service (11/10), Also our server Jeny was splendid she truly made our dining experiences memorable. Overall Novotel is a 10/10 for me and definitely will recommend to others."