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"This is a lovely hotel surrounded by nature and well located at the Pacific entrance of the Panama Canal. You can see the vessels in and out very close. Rooms are nice and spacious, breakfast is good. There is a TGI Fridays in the premises. Great experience."

"I got an early check in for free. Staff is always friendly and considerate. Places in excellent value for its nightly rate."

"We enjoyed the whole property the pool, the restaurants. The room was very clean and nice, I do not walk well and the room we reserved was a 2nd floor balcony overlooking the pool it was lovely but there was no elevator and only stairs to traverse every time we needed the room."

"Property was clean and breakfast was very good, with a myriad of choices and the staff was very professional and helpful. Checking in however was less than pleasant: no help or direction given upon arrival so I went to the right to find reception but it was to the left so I went around in an almost complete circle. At check in i was given the key to my room and the reception pointed to the direction of the elevator and I was left on my own no bellman to assist with luggage. The room was clean but missing certain items and this set the stage for the rest of the stay. Each night when I returned I had to call for my room to be cleaned and or to be replenished with towels or other items. Also the bathroom while clean is definitely not up to the 5 star rating it advertised. The wall was tiled except the shower enclosure was made of some type of material like vinyl and the shower floor was like a builder grade plastic/composite mass produce shower floor. No bathtub. The temperature and pressure of the water in shower and faucet was good. This is definitely not a 5 star hotel and the service especially on arrival is very poor. I have stayed at other Riu properties and never experienced this mediocre service. It's imperative that they use this review to implement a robust improvement plan immediately. They could benchmark other areas on their own property like the breakfast, lobby and poolside restaurant staff, or look to other Riu properties like in Mexico, Jamaica etc."

"Noise from other stays "

"Clean room, good ac, good breakfast, friendly staff"

"Definitivamente, recomiendo este lugar, las habitaciones y todas las instalaciones son simplemente pulcras. Su estilo clásico lo hace elegante y la atención del personal es de otro nivel, muy atentos y amables. La ubicación es muy conveniente porque tienes la cinta costera al lado para salir a caminar. "

"yes, nice breakfast"

"Breakfast was very good, staff are very helpful and friendly "