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"Absolutely unsurpassed service - from the moment we reached the hotel to departure, seamless customer first service that made us feel so valued. Beautiful room with huge windows, thoughtful turn down service with touches that I hadn’t experienced in other hotels, one of the best hotel breakfasts that I’d ever seen, gorgeous communal spaces and a well-equipped gym. Highly highly recommend."

"Hotel is a bit old but otherwise well-maintained and clean. Room was spacious. Bed was squeeky and not that comfortable, but I only stayed for 7 hours so can’t really complain. It was quite busy when I got there at 10 pm, with multiple people checking in, but they were efficient. Check out was very quick. Literally, just crossed the road to get to the domestic airport. "

"Está todo muy bien, pero me extraña que un hotel de esta categoría no tenga TV Smart Tv para usar mi cuenta de NETFLIX. Hoy en dia todos lo tienen. El frigobar vacío. Lo demas todo muy bien."

"Hotel was great the staff friendly all clean and location was good. I would stay again"

"This is a decent hotel and a nice area of the business district Vitacura. The room was nice and clean in the bed was comfortable. But the most memorable part was the affiliated restaurant downstairs, the QB. The price is a reasonable and the menu selections are outstanding. I had two different entrées there and they were both fantastic, especially considering the price I made. They have bar drink specials five or six nights a week, I think the best ones are on Friday and Saturday night as it’s two for one for many selections. The service in the restaurant was also very good. There’s an outdoor table-seating area where you can smoke cigarettes or cigars if that’s your thing. The hotel also has very good security, and a nice shuttle service driver with a like new van. I paid as much for him to take me to the hotel as I paid for the much less enjoyable Uber vehicle to bring me to the hotel when I arrived in Santiago. But I was solo, so I do not know if they charge by the ride or if they charge per person."

"I have been using this hotel for years and service and location are great. This time was no different. Breakfast quality is great. Thanks again."

"Nice property and customer service"