Find Hotel with a Concierge in Crossville - Harriman, TN

"The front desk lady was nice. The hotel is old and worn down. The walls are thin; I woke up a couple of times because of the loud noises at night above and next to me. No coffee in the room. They had only cheap instant coffee at breakfast. The hotel wasn't ready for our arrival at 10pm. They had to check the room and change the sheets upon our arrival. We will never know if they actually changed those sheets... I don't think I would stay here again."

"Bed was comfortable, room clean and décor up to date. The elevator was out of order - I requested an ADA compliant room, or mobility accessible room....having to lug my gear and suitcase up to the second floor with no elevator wasn't exactly a "plus" - mobility access room in this hotel mean a wider bathroom door and a grab bar in the shower, that's it! No height adjustable shower head, no extra room in the bathroom"

"staff was very friendly but we booked a King bed and we were given a Queen bed that was disappointing."