阿拉巴馬嘩啦水上樂園 (BHM) 附近飯店 | 熱門住宿限時優惠 NT$1,914 起

「The room was great and the staff were very helpful and friendly. There were some issues with the room that we had to make the staff aware of, but nothing that impacted our stay.」

「Great staff」

「!」

「I was disappointed to find the room smelled terrible, the bed was not properly made, the carpet was dirty and the water sprinkler appeared to be hanging by a thread. When I tried to contact the owner about the issues and my early checkout, which was necessitated by the room's condition, they evaded my calls and directed me through a third party, refusing to refund my money. The check-in and checkout process was also slow due to the staff being busy, likely because they were understaffed.」

「Good hotel」

「The front desk staff was nice but the room was not clean. There were stains and burn holes on the sheets and hair throughout the bathroom.」

「Nice」

「Room clean but not the best area」

「Pool not open during 80 degree weather」

「I had a wonderful stay at the Residence Inn by Marriott Birmingham/Hoover. The hotel was clean, comfortable, and welcoming, and the staff provided excellent customer service throughout my visit. I appreciated the spacious accommodations and convenient location. It was a relaxing and enjoyable experience, and I would gladly stay here again when visiting the area. Highly recommend for both business and leisure travelers!」

「Staff attitude is good, environment is good, equipment is relatively new, very satisfied」

「Amani at the desk was excellent: kind and courteous. Made us feel welcome.」