「My overall stay exceeded my expectations!! I brought my son here for his birthday and he enjoyed himself. The ambiance when you walk is beautiful. The customer service was incredible. The room was nice and clean. I'll definitely visit again. Thanks for a great stay Best Western Plus!!」
「We arrived the property around 4:10pm on 6/9, and realized that the owner or hotel.com didn’t send us the check in instruction, so we couldn’t get in. We tried to contact the owner listed on the hotel.com, but the phone number is out of service. So we contacted hotel.com, they got same info. Eventually hotel.com said they will cancel my reservation and book a new one. Now it is 5pm, the owner suddenly sent us the access code. We finally can got in.
But then when we walked in, all beds in all...