Hsinchu City Centre 3 Stars Hotels

"Staff was very friendly and helpful. Place was okay."

"Great hotel, a stone’s throw from the train station. Loved my room, staff were friendly. Breakfast a bit limited, but it’s thrown in. Washing machines and detergent on the ninth floor with a large terrace for drying your togs. Thanks!"

"Great hotel. We were initially charged an additional guest fee despite my receipt saying it was for 2 people already. They refunded the charge without hesitation upon check-in later in the day. Was able to store our luggage before check-in and they were located in the room upon check-in. Provided breakfast as well."

"My stay at this hotel was extremely disappointing. The customer service staff displayed a bad attitude, and I was assigned a room with excessive sunlight, making it uncomfortably hot. When I informed the reception, they refused to resolve the issue unless I paid extra to upgrade, even though I noticed other rooms were vacant (their open doors made it clear). This feels like a deliberate tactic to make guests pay more by assigning them poor-quality rooms initially. The room itself was in terrible condition—far from clean, with a crumpled and untidy bedsheet, as shown in the attached photo. For a property listed as 2 stars but misleadingly advertised as 3 stars on Hotels.com, the quality and service were completely unacceptable. Considering the high price, I expected much better. This hotel is by far the worst I’ve ever experienced, and the rating needs to be adjusted to reflect the actual standards."

"This was a good hotel for cheap. The breakfast was good. Staff was great. Only thing is the floors are dirty though hallways. "