蓋維斯頓州立公園 3 星級飯店

「Great historic hotel, well maintained and updated. Friendly and helpful staff. Location is great for the historic Strand district and cruise departures.」

「good」

「Though we enjoyed our family trip as our boys visited Galveston beach for the first time, our experience with Holiday Club was lacking. For some reason, the master bathroom toilet was left uncleaned with old dried up feces and urine. The most devastating part was almost half of our trip was spent without power. Upon checking out, the power was still off and we were left with wet clothes from the washer and had to find a nearby laundry mat to dry our clothes. Though the staff responded when...

「We were given a handicap accessible room. We did not require this but were fine with this. The bathroom had no handicap accessories, so it is a good thing we did not require these. Not only were there no towel bars in the bathroom at all, there were no grab bars in the bathroom or shower. There was not a place to put soap or shampoo in the shower either. The breakfast was staffed by one person, who had difficulty keeping food replenished, emptying trash, etc. The desk was often with out anyone...

「Clean rooms, excellent staff.」

「Needed trash pick up.」

「Love this place」

「服务态度不好👎。」

「The staff was great」

「During my check-in yesterday, I noticed that the bedding (bed sheets, duvet cover, and pillowcases) did not appear to have been freshly changed. After contacting the bedding, my skin became itchy, which raised concerns about cleanliness. I reported this to the front desk, but initially, the concern was dismissed based on photos, and I was told that no replacement could be arranged because only one staff member was on duty. After I reiterated my discomfort and hygiene concerns, I was eventually...