「Great customer service. Clean hotel. Clean room. Comfy beds & pillows. Convenient location...about 15 minute drive from Amalie Arena...didn't want to stay exactly next to arena so this was a great alternative. Breakfast was good...eggs, sausages, bagels, waffles and more. Free bottles of water at the front desk were the perfect touch for a hot Florida summer visit. Check in/out was fast and simple. Room 514. I will stay here again next time we come to town.」
「Check in was wonderful. I hate I can’t remember the front desk agents name, but she was great. The room was nice. Only downfall is the positioning of the AC, and there’s no microwave, other than that. Great property great stay.」
「We liked the pool. It was outdoors but the weather cooperated. The staff is super accommodating. The service desk staff was very accommodating with extending reservations and answering questions. I had the pleasure of mostly dealing with Hope. The bed was comfortable. Food was average fare found in all the free hotel breakfasts.」
「When I checked in, I told the front desk reception that I will be checking out at 3am instead of 11am on Saturday morning. The guy told me it would be ok, just come and show them my ID and I will receive my deposit at checkout. No one was at the front desk to check me out. I called the numbers they had available to reach out to someone, and no one answered or has even returned my calls or voicemail. I left the keys rap up in a note and threw it through the lobby side window. 」
