Best Western Upstate New York hotels

Property is definately like no where else I have stayed. Loved the friendly staff, the lobby area and the deck area. Rooms are "dorm size" but efficient for a few nights stay!

This is a beautiful hotel. Our king suite was so very nice. Having a top rated restaurant right there was amazing and the breakfast next morning was delicious and well stocked. I can't wait to visit again and take some other family members. My husband said he would drive the 3 hours from where we live just to stay at the hotel and dine at Russells. That is saying something because he is not a traveler. The Christmas decorations were so very festive. We were there for a wake and memorial service...

Beautiful hotel located in a fantastic village. Staff was friendly and helpful

Great hotel...convenient, clean, lovely surroundings. Lots of parking. Fun to have cadino access at night.

Great staff and excellent location.

The high peaks was very quiet, clean. Enjoyed the stay

Was there for 5 night stay while our son played at All Star Village. Hotel was extremely clean throughout and the staff was friendly and nice. It was a perfect stay!

Very excellent service at the front desk. Clean, spacious room with very comfortable beds

The room and bathroom were spotless and spacious. The bed was super comfortable. Keurig provided in room and 24 hr hot coffee/tea bar in the lobby, which was also super clean. Did not wake up in time for breakfast so unsure what is served but it is included. All the staff were so nice and welcoming - especially the night desk attendant! The area felt safe and is a very convenient location. The only thing that could be annoying for some is the traffic sounds as it's near the Thruway and Airport,...

cute hotel close to mountain and amenities

Great location. Awesome staff.

The hotel and breakfast were good; the service was exceptional! They went above and beyond to help me. I needed a windshield wiper replaced and could not do it myself; the person happily came out and assisted me. This was much needed as the dreary weather would have been treacherous without properly working wipers.

After traveling a long way I was greeted at the desk by a wonderful female staff. She provided me dinner recommendations and reminded me of the complementary beverages in the lobby. The room was very clean and there were plenty of towels. It was a little tricky to find as the road sneaks up on you even with GPS and the room was a little thin but everything else was worth it. Hotel was much cheaper than one I stayed in Albany in the past and much better in my opinion. I will stay again when I...

I loved how clean my room was. It was simple but had everything you needed. It was very quiet and I didn’t not hear anything from outside my room while I was in there.

Great stay. Lobby and Room were clean and well prepared. Parking lot was full when i arrived, about 9pm, but they share the parking garage across the street with the Play museum. It's just across the street, but i would recommend getting your bags to the room before you park. Good breakfast, nothing more than you would expect, but a lot of seating and options.