Search Chalets in Tu Son

The room was clean, quiet, and comfortable. I appreciate that they had options for lighting including soft, warm light by the bedside not just one super harsh, bright, cool, overhead light that I've seen in so many hotels in Vietnam. Complimentary self-serve laundry in the basement was so convenient. The breakfast was pretty good. The staff were so attentive and helpful! We were having trouble making our plans to go to Ta Xua so they gave us a contract for that; we needed an item we couldn't...

My wife and I were overwhelmed by many aspects of our stay - the warm and helpful staff, the condition of our junior suite, the food at the restaurant (breakfast buffet and prix fix lunch) and the overall ambiance. The only problem was that ours was a street facing room and after a late night check-in at 7 am we were blasted out of bed by a loudspeaker broadcasting "community announcements". (This is after all, still a nominally communist country!) Hotel staff felt badly and extended our check...

The hotel is located in the old town next to all the attractions. The location is great, the hotel is very nice and clean. The breakfast is amazing and the rooftop bar is spectacular. The stuff is very friendly and helpful, Lan speaks good English and always ready to help, she scheduled a 3 days trip for us from A to Z, thank you Lan. I am highly recommend the hotel, the room is clean and comfortable, they are not big but give you everything you need. Shower are great.

I thought this hotel would be a lot larger but it’s a small family run place. It’s close to the airport and cost less than 100k vnd for a Grab from the airport and provides a free shuttle when going to the airport. It’s also amazingly quiet for being right on a busy road. The breakfast was just ok. The owners are friendly and helpful and they recommended a basic Pho restaurant two doors down the street which was also good. We plan to stay here again when we are flying in late from Cambodia.

Staff were amazing and very helpful. Ms Cindy was helped us call to the agent to get pick up and he also let the driver know about our trip because She made thousand guests happy with his tour arround Hanoi or Ha Lonh Bay, Sapa villeage.We will come back here. Thanks!

Very friendly

Step off the street hustle & bustle into quiet serenity. Very friendly staff who make you feel personally welcome to be there. Clean and well maintained & excellent location. Breakfast on the roof is an unexpected treat for the view of the city. Un-rushed atmosphere in the spa & a relaxing and warm pool to unwind in after a massage.

The hotel is modern with clean spacious rooms and bathrooms. It is in a quiet location. The staff are extremely helpful. I highly recommend this hotel and would definitely stay there again.

5-star hotel conveniently located with excellent staff, cuisine, and amenities. The hotel continues to provide excellent service and facilities. I highly recommend this hotel.

From the moment we stepped on the property Julian the front desk assistant was beyond welcoming and provided us with exceptional customer service as well as the other staff. The property was very nicely maintained. They provided me a excellent experience with them.

Cute, clean and service oriented! We enjoyed our stay here. Thank you to the staff for being so friendly and helpful.

I enjoyed my stay at Hanoi Delano Hotel. Hotel lobby was elegant and comfortable. I had a very nice city view room for my family with 1 kids for upgrade higher level. The staff were fabulous and they all spoke excellent English. They always to care us with good recommend place for visit. The hotel is clean, modern, and located near the Hoan Kiem Lake ( 5-7 minutes walk from hotel ) . Located at the Old Quarter where all the food & shopping streets are. The hotel is also situated near local...

This is the best hotel in Hanoi. Location is excellent. Our room was so quiet we did not hear any of the street noise. Everything was immaculately clean. The staff were so lovely, especially Daria at the front desk - so friendly and helpful. The breakfast was 10/10, so many options at the buffet plus an additional a la cart menu that was all included - eggs made to order, vegetarian bun cha, many Vietnamese options as well as western. Highly recommend!

My daughter and I stayed here for a few days and loved it! The staff was so friendly and helpful. They got us appointments to get our eyelashes done and the place was amazing. They helped me call around looking for something at pharmacies and more. The rooms are fantastic with only an area rug under the beds so no icky carpet. When our flight was cancelled and we had to stay another night they were great at accomodating a nights stay and getting us into a room early and eazily. I would highly...

Great location, staff, and rooftop bar!

Excellent service from the staff, beautiful and comfortable rooms, great location and delicious restaurant!!!