Chalets in Bac Ninh Province

The hotel is located in the old town next to all the attractions. The location is great, the hotel is very nice and clean. The breakfast is amazing and the rooftop bar is spectacular. The stuff is very friendly and helpful, Lan speaks good English and always ready to help, she scheduled a 3 days trip for us from A to Z, thank you Lan. I am highly recommend the hotel, the room is clean and comfortable, they are not big but give you everything you need. Shower are great.

My wife and I were overwhelmed by many aspects of our stay - the warm and helpful staff, the condition of our junior suite, the food at the restaurant (breakfast buffet and prix fix lunch) and the overall ambiance. The only problem was that ours was a street facing room and after a late night check-in at 7 am we were blasted out of bed by a loudspeaker broadcasting "community announcements". (This is after all, still a nominally communist country!) Hotel staff felt badly and extended our check...

Excellent location. Warm and helpful staff. Lovely rooms. Fabulous breakfast. We would stay again.

Step off the street hustle & bustle into quiet serenity. Very friendly staff who make you feel personally welcome to be there. Clean and well maintained & excellent location. Breakfast on the roof is an unexpected treat for the view of the city. Un-rushed atmosphere in the spa & a relaxing and warm pool to unwind in after a massage.

Cute, clean and service oriented! We enjoyed our stay here. Thank you to the staff for being so friendly and helpful.

Very friendly

This is the best hotel in Hanoi. Location is excellent. Our room was so quiet we did not hear any of the street noise. Everything was immaculately clean. The staff were so lovely, especially Daria at the front desk - so friendly and helpful. The breakfast was 10/10, so many options at the buffet plus an additional a la cart menu that was all included - eggs made to order, vegetarian bun cha, many Vietnamese options as well as western. Highly recommend!

From the moment we stepped on the property Julian the front desk assistant was beyond welcoming and provided us with exceptional customer service as well as the other staff. The property was very nicely maintained. They provided me a excellent experience with them.

great place, we enjoy it

Staff were amazing and very helpful. Ms Cindy was helped us call to the agent to get pick up and he also let the driver know about our trip because She made thousand guests happy with his tour arround Hanoi or Ha Lonh Bay, Sapa villeage.We will come back here. Thanks!

Great location, staff, and rooftop bar!

I recently had the pleasure of staying at The Oriental Jade Hotel in Hanoi, and it was an unforgettable experience. This hotel is centrally located near the serene Hoan Kiem lake , within walking distance of vibrant shopping areas, including the charming Old Quarter, making it the ideal base for exploring the city. The hotel exudes a sense of safety and security, ensuring a peaceful stay from start to finish. My suite was spacious, impeccably clean, and beautifully maintained, offering both...

My daughter and I stayed here for a few days and loved it! The staff was so friendly and helpful. They got us appointments to get our eyelashes done and the place was amazing. They helped me call around looking for something at pharmacies and more. The rooms are fantastic with only an area rug under the beds so no icky carpet. When our flight was cancelled and we had to stay another night they were great at accomodating a nights stay and getting us into a room early and eazily. I would highly...

Meritel Hanoi is a beautiful hotel, with top notch service. However, the air conditioning kept going out in our room though the staff was quick to get it up and running again every time it went out. We also experienced ants in our sink, but again the staff was very prompt in getting it fixed. The Meritel advertises that it has soundproofed rooms, but this is not the case. You will be able to hear the room next to you as well as the city outside (thought it is very quiet at night so as long as...

Excellent rooms for the right price. Their buffet breakfast spread is complete with western and Vietnamese options. Daily complimentary laundry service is something I never experienced before. I look forward to returning in the future.