Find hotels near The Van Buren, Phoenix from NT$5,237

"This week was my first time staying in Arizona. I chose this hotel because I love unique hotels and art… they have it, everywhere. The property and suite itself is very unique. My two biggest complaints and the reason for my very low score are due to two very major issues. I paid for the most expensive room they offered and with 90° temps the air kept going out. In the middle of the night. Instead of move me they fixed it which works for me… but it happened again the night before I checked out. If you’ve ever had the A/C go out you know it literally just blows hot air. The morning I left I mentioned it to the front desk staff that it went out twice he basically shrugged his shoulders because I was checking out. Didn’t express sympathy or even mention a weak coupon or something he could offer for my inconvenience. Second the toilet stopped working twice. The water would just run. But not long enough for me to need to call maintenance. Additionally, although the room was relatively clean they definitely needed to dust better. It felt and looked grimey. I don’t often leave bad reviews but I had to mention this because it was such an overall disappointment… I was here for my birthday so it definitely put a damper on my stay. "

"The last day my air conditioning stopped working and the entire floor I was on smelled like sewage. It was horrible. Staff was great but I wouldn't ever stay there again. "

"It was "

"I genuinely don't understand how this hotel has as many good reviews as it does. This hotel has a bed bug problem and you will be stuck between a rock and a hard place because you cannot get any kind of refund unless you leave the hotel, so for travelers who may not have much spare cash to get another space elsewhere will be forced to stay and probably infect the new room you change into with more bed bugs. While we may not have minded the homeless people and the incredibly loud surrounding area I know that's an issue for a lot of other travelers so take that into account. However, just don't stay here and risk a bed bug infection. Do not do it. "

"There was no front desk, we walked around their building in a bad area of Phoenix with our luggage before someone finally told us to go to the third floor to check in at their make shift front desk.. "

"It was amazing "

"Didn’t use spa"

"Everything was fine / as expected at this price point. "

"First, know it is a motel with doors to the outside, in downtown Phoenix. That was not clear to me from the listing. Didn't feel particularly safe as a woman traveling alone but I was at least on the 2nd floor and not on the street. Stayed here after a canceled flight that was rescheduled for the next morning as airports near airport were full. If this is your situation, it is not the best choice. It is across from a nightclub that was so loud on a Sunday night it sounded like I was in attendance — could sing along with the words to songs if I wanted — until around 3-3:15a.m. When you pull up, the exterior isn't much, and the motel next to it was downright scary looking. The office/checkin area leaves a lot to be desired, bare bones, buzzer, smelled strange. Actual room was clean enough but very simply refurbished, though some effort to give it a little style. Two of four toiletries - shampoo, lotion, hand soup and body wash - in pumps were out. But of course didn't know this until already in the shower. Was fine for a night and I survived but will make it a point to not be back. "