Condo Rentals in Surrey Heath

"Spacious comfortable rooms, nice variety at breakfast and wonderful staff!"

"Clean room and nice and cooperative staff"

"Good bar"

"Good value for money, nice room and great staff. Breakfast is excellent "

"The Bailey's is a beautiful hotel. The rooms are spacious, clean, and well-appointed. The staff are extremely friendly and helpful!"

"I had a very disappointing experience at this hotel at Heathrow Terminal 4. I stayed on April 6th (room 124), and after traveling for over 15 hours from Canada on an overnight flight, I arrived completely exhausted around 1 PM, hoping for at least a bit of understanding and basic hospitality. Ironically, there’s a sign at the entrance that says “warm welcome,” but that couldn’t be further from the truth. The welcome felt cold, transactional, and completely lacking empathy. Check-in time was 3 PM, but since I arrived earlier and they clearly had rooms available, I politely asked if an early check-in was possible. Instead of showing any flexibility or consideration for a long-haul, tired guest, I was told I would need to pay an additional £15 just to access a room that was already ready. Because I refused to pay for something that should have been a basic courtesy, I ended up waiting in the lobby for nearly 2 hours. By 2:28 PM, I was so extremely tired that I went back to the front desk and tried again to check in. Instead of any understanding, they still insisted on charging me extra, which I ultimately had to pay just to finally get access to the room. This felt less like hospitality and more like squeezing extra money out of already exhausted travelers. A little understanding would have gone a long way, but instead, the experience left me frustrated and unwelcome. "

"The WiFi worked well, all the staff were very pleasant and helpful. "

"The hotel was in a good location, close to subway, restaurants and shops The building would need a bit of maintenance and upgrades. the room was fine and the bathroom updated. The staff was friendly and helpful "

"My room was clean and quiet. The reception staff were very nice. The TV and the WiFi were great. The location near the airport is perfect."